The screen is broken or remains black.

In this guide, we show you how to replace your Mate S’ defective display. You need this repair if the glass is cracked or no longer responds to touch, or if the LCD remains black or flickers.

Required tools

Required replacement part

Show all replacement parts for the Mate S 

Getting started with the repair of your Mate S

If you get stuck or have questions, you can post a comment. We’d be happy to help.

34 steps
  1. Switching off your device

    Mate S - Switching off your device 01
    Mate S - Switching off your device 02
    Mate S - Switching off your device 03
    1. Turn off your device holding down the power button until a menu appears. Select “Power off” and tap again to confirm.
  2. Removing the SIM card tray

    Mate S - Removing the SIM card tray 01
    Mate S - Removing the SIM card tray 02
    1. Insert your SIM tool into the little opening on the tray to unlock the tray.
    2. Remove the SIM tray and, if applicable, the SIM and microSD cards.
  3. Removing the enclosure screws

    Mate S - Removing the enclosure screws 01
    1. Unscrew and remove the two screws at the bottom of the device that keep the enclosure closed.
      2 x 3.1 mm T2 Torx screw
  4. Lifting the display

    Mate S - Lifting the display 01
    Mate S - Lifting the display 02
    Mate S - Lifting the display 03
    Mate S - Lifting the display 04
    Mate S - Lifting the display 05

    Be very careful during this step. You could hurt yourself on broken glass. Use gloves or cover the display with tape.

    1. Put the suction cup as far down on the display as possible, for example where it says “Huawei.” If the glass is too cracked for the suction cup to generate a vacuum, you can cover the display with tape.
    2. Pull on the suction cup while using the pick to push the back cover against the table. As soon as a gap appears between the display and the enclosure, you can carefully insert the pick.
    3. Also move the pick along the edges to disconnect the display on the sides. Continue to pull carefully on the suction cup.
    4. The fingerprint sensor is installed in the back cover. A flexible flat cable connects this sensor to the motherboard. Be careful when you take off the display to avoid damaging the cable or board.

    5. Carefully lift the display. Slowly open the device at the short upper edge like a book. Now you should be able to see the connection cable.
    6. Disconnect the cable from the motherboard by carefully inserting the spudger below the contact and disconnecting it.
  5. Disconnecting the battery contact

    Mate S - Disconnecting the battery contact 01
    Mate S - Disconnecting the battery contact 02
    Mate S - Disconnecting the battery contact 03
    Mate S - Disconnecting the battery contact 04
    1. Remove the two screws that hold the black plate in place.
      2 x 2.3 mm PH00 Phillips screw
    2. Disconnect the plate from the motherboard. The plate is hooked on in three places. Insert the tweezers below the plate and carefully unhook it.
    3. Disconnect the battery contact from the motherboard. Carefully insert the spudger below the contact and disconnect it from the socket.
  6. Removing the headphone jack

    Mate S - Removing the headphone jack 01
    Mate S - Removing the headphone jack 02
    Mate S - Removing the headphone jack 03
    Mate S - Removing the headphone jack 04
    1. Carefully detach the headphone jack’s plug connector using the spudger.
    2. Then remove the jack from the enclosure.
  7. Removing the rear camera

    Mate S - Removing the rear camera 01
    Mate S - Removing the rear camera 02
    Mate S - Removing the rear camera 03
    Mate S - Removing the rear camera 04
    1. The rear camera is held in place by a plate. Grip the plate with the tweezers, carefully detach it and remove it.
    2. Using the spudger, carefully disconnect the plug connector from the PCB.
    3. Remove the rear-facing camera.
  8. Removing the control buttons

    Mate S - Removing the control buttons 01
    Mate S - Removing the control buttons 02
    Mate S - Removing the control buttons 03
    Mate S - Removing the control buttons 04
    Mate S - Removing the control buttons 05
    1. Disconnect the plug contact for the control buttons from the motherboard.
    2. The control buttons are glued to the display frame on the side. Insert the steel laboratory spatula between the frame and the cable to detach the glue. Start with the individual button. The cable’s very delicate.
    3. Then disconnect the other two buttons from the frame.
    4. Remove the cable.
  9. Disconnecting the display

    Mate S - Disconnecting the display 01
    Mate S - Disconnecting the display 02
    Mate S - Disconnecting the display 03
    Mate S - Disconnecting the display 04
    1. First disconnect the display connection from the motherboard. Insert the spudger below the contact and disconnect it.
    2. Disconnect the connection cable for the lower board.
    3. Disconnect the coaxial antenna cable from the board. Don’t pull on the cable because you could break off the connector.
  10. Removing the motherboard

    Mate S - Removing the motherboard 01
    Mate S - Removing the motherboard 02
    Mate S - Removing the motherboard 03
    Mate S - Removing the motherboard 04
    1. Four screws hold the motherboard in the enclosure. Remove the screws.
      4 x 2.3 mm PH00 Phillips screw
    2. There are also hooks holding the board in place. Carefully detach the board on the right side by using the spudger as a lever.
    3. Repeat this step on the left side.
    4. Remove the board.
  11. Disconnecting the speaker contact

    Mate S - Disconnecting the speaker contact 01
    Mate S - Disconnecting the speaker contact 02
    Mate S - Disconnecting the speaker contact 03
    Mate S - Disconnecting the speaker contact 04
    Mate S - Disconnecting the speaker contact 05
    1. Use the spudger to disconnect the speaker contact from the lower board. Insert the spudger below the contact and carefully disconnect it from the socket.
    2. Remove the connection cable for the motherboard.
    3. Carefully disconnect the coaxial antenna cable. Don’t pull on the cable because you could break off the connector.
    4. Then pull the antenna cable out of the guide in the display frame.
  12. Removing the USB port

    Mate S - Removing the USB port 01
    Mate S - Removing the USB port 02
    Mate S - Removing the USB port 03
    1. The USB port is on the lower board. Unscrew the two screws holding the PCB in place.
      2 x 2.3 mm PH00 Phillips screw
    2. The board is also hooked onto the frame. Using the spudger, carefully detach the board from the fixture.
    3. Remove the board.
  13. Removing the battery

    Mate S - Removing the battery 01
    Mate S - Removing the battery 02
    Mate S - Removing the battery 03
    Mate S - Removing the battery 04
    1. There are two adhesive strips holding the battery in the enclosure. The ends of the adhesive strips are attached to the top (blue ends in the picture). Use the tweezers to detach them.
    2. Once you’ve detached the ends, you can slowly and carefully pull on them at a straight angle and steady speed. Pull out one strip after the other. Don’t worry if one of the strips tears and you can’t remove it all the way.
    3. Use the spudger to detach the battery from the enclosure and then remove the battery. Insert the flat, blunt end of the spudger below the battery and lift it.
  14. Removing the earpiece

    Mate S - Removing the earpiece 01
    Mate S - Removing the earpiece 02
    1. Using the steel spatula, detach the earpiece from the enclosure. Put the spatula on the right side and pry out the earpiece.
  15. Removing the vibrator motor

    Mate S - Removing the vibrator motor 01
    1. The vibrator motor is glued to the enclosure. Using the steel laboratory spatula, carefully detach the motor. Carefully insert the spatula below the contacts and detach the glue.
  16. Removing the speaker

    Mate S - Removing the speaker 01
    Mate S - Removing the speaker 02
    Mate S - Removing the speaker 03
    1. Remove the two screws that attach the speaker to the enclosure.
      2 x 2.3 mm PH00 Phillips screw
    2. The speaker is also lightly glued in place. Detach the speaker by inserting the spudger below it and lifting it up.
    3. Remove the speaker.
  17. Preparing the new display

    Mate S - Preparing the new display 01
    Mate S - Preparing the new display 02
    Mate S - Preparing the new display 03
    1. You have to stick the display cable to the frame. There’s still red protective film (arrows) on the adhesive surfaces.
    2. Uncover the adhesive surfaces.
    3. Stick the display cable in place. Make sure the entire cable is lying flat.
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  19. Installing the speaker

    Mate S - Installing the speaker 01
    Mate S - Installing the speaker 02
    Mate S - Installing the speaker 03
    Mate S - Installing the speaker 04
    1. Remove the red protective film to expose the adhesive surface.
    2. Then put the speaker back on. Make sure it’s positioned correctly. Put the speaker at the middle strip first and then tilt the speaker downward.
    3. Press it on firmly with your fingers so the glue will stick better.
    4. Then fasten the speaker with the two screws.
      2 x 2.3 mm PH00 Phillips screw
  20. Installing the vibrator motor

    Mate S - Installing the vibrator motor 01
    Mate S - Installing the vibrator motor 02
    1. Remove the red protective film to expose the adhesive surface.
    2. Then put the vibrator motor back in. Make sure you guide the two holes in the cable onto the two tabs in the frame. Gently press the motor onto the glue.
  21. Installing the earpiece

    Mate S - Installing the earpiece 01
    Mate S - Installing the earpiece 02
    Mate S - Installing the earpiece 03
    1. Remove the red protective film covering the adhesive ring.
    2. Put the earpiece back in and press it gently against the adhesive ring.
  22. Preparing the battery

    Mate S - Preparing the battery 01
    Mate S - Preparing the battery 02
    Mate S - Preparing the battery 03
    Mate S - Preparing the battery 04
    Mate S - Preparing the battery 05

    In this guide, we use adhesive strips from the iPhone 6. No original adhesive strips were available when we took the pictures.

    1. Before you can install your new battery, you have to attach the adhesive strips. Turn the battery so you can see the back of it. The adhesive strips keep the battery from rattling around in your device. Attach the adhesive strips so the ends stick out past the battery on the side with the display contact. This is important because you have to be able to stick the ends to the top of the battery in the next step.
    2. Turn the battery around and remove the protective film from the ends of the adhesive strips. VStick them to the top of the battery. This way, you can easily remove the battery if you need to repair your phone again.
    3. Turn the battery back around and remove the protective film from the adhesive strips. The battery is now ready for you to install.
  23. Inserting the battery

    Mate S - Inserting the battery 01
    Mate S - Inserting the battery 02

    Before you can install your battery, you have to attach new adhesive strips to it.

    1. Put the battery in the compartment in the enclosure. Push it in all the way to the right. Make sure it’s aligned properly. The battery contact has to be aligned with the display contact.
    2. Then press on the battery firmly with your fingers so the glue will stick better.
  24. Installing the USB port

    Mate S - Installing the USB port 01
    Mate S - Installing the USB port 02
    1. Put the board with the USB port back in. Make sure the board’s aligned right and that the speaker’s contact doesn’t get stuck under the board.
    2. Press on the board so it clicks into the frame, and then secure it with the two screws.
      2 x 2.3 mm PH00 Phillips screw
  25. Connecting the speaker

    Mate S - Connecting the speaker 01
    Mate S - Connecting the speaker 02
    Mate S - Connecting the speaker 03
    Mate S - Connecting the speaker 04
    Mate S - Connecting the speaker 05
    1. Connect the coaxial antenna cable to the lower board.
    2. Then put the cable back in the guide. Once the cable is on the guide, you can run your finger along it to press it into the guide.
    3. Press the connection cable for the motherboard back into the socket on the lower board. Make sure the cable is positioned properly. The tip of the white arrow on the cable has to be pointing away from the lower board.
    4. Connect the lower board to the speaker again.
  26. Installing the motherboard

    Mate S - Installing the motherboard 01
    Mate S - Installing the motherboard 02
    Mate S - Installing the motherboard 03
    Mate S - Installing the motherboard 04
    Mate S - Installing the motherboard 05
    1. Remove the red protective film from the adhesive surfaces for the front camera and the proximity sensor.
    2. Put the board back in the enclosure. Make sure no cables get stuck below the board.
    3. Press it on with your fingers until it clicks into the enclosure.
    4. Fasten the motherboard with the four screws.
      4 x 2.3 mm PH00 Phillips screw
  27. Connecting the display

    Mate S - Connecting the display 01
    Mate S - Connecting the display 02
    Mate S - Connecting the display 03
    1. Connect the antenna cable to the motherboard. Press the contact onto the socket carefully but with some force.
    2. Then reconnect the contact between the connection cable and the motherboard.
    3. Connect the display to the board again.
  28. Installing the control buttons

    Mate S - Installing the control buttons 01
    Mate S - Installing the control buttons 02
    Mate S - Installing the control buttons 03
    1. Stick the control buttons back on the enclosure frame. Make sure the little openings in the cable go over the tabs on the frame.
    2. Press the entire cable firmly onto the side of the frame so the glue will stick.
    3. Connect the plug contact to the board.
  29. Installing the rear camera

    Mate S - Installing the rear camera 01
    Mate S - Installing the rear camera 02
    Mate S - Installing the rear camera 03
    Mate S - Installing the rear camera 04
    1. Put the camera back in the enclosure.
    2. Connect the plug contact to the motherboard.
    3. Secure the camera with the plate.
  30. Installing the headphone jack

    Mate S - Installing the headphone jack 01
    Mate S - Installing the headphone jack 02
    Mate S - Installing the headphone jack 03
    Mate S - Installing the headphone jack 04
    1. Put the headphone jack back in your device. There’s a recess at the upper end of the enclosure where the jack goes.
    2. Connect the plug contact to the motherboard.
      Headphone jack connection
  31. Connecting the battery contact

    Mate S - Connecting the battery contact 01
    Mate S - Connecting the battery contact 02
    Mate S - Connecting the battery contact 03
    Mate S - Connecting the battery contact 04
    1. Connect the battery contact to the motherboard again by carefully pressing the contact into the socket with your finger until you hear it click into place.
      Battery contact
    2. Put on the black plate to hold the contacts in place. Hook it onto the board.
    3. Fasten the plate with the two screws.
      2 x 2.3 mm PH00 Phillips screw
  32. Installing the display

    Mate S - Installing the display 01
    Mate S - Installing the display 02
    Mate S - Installing the display 03
    1. Put the back cover at the short upper edge of the display and carefully connect the fingerprint sensor’s contact. You have to hear the contact click into place.
    2. Close the device by folding down the back cover and pressing on the display.
  33. Fastening the enclosure screws

    Mate S - Fastening the enclosure screws 01
    1. Use the two screws on the bottom of the enclosure to close the device.
      2 x 3.1 mm T2 Torx screw
  34. Installing the SIM card tray

    Mate S - Installing the SIM card tray 01
    1. Put the SIM tray and any cards back in your device. Make sure the tray is positioned properly.
  35. Testing the display

    Mate S - Testing the display 01
    1. Turn on your device and then drag any app across the entire screen. Drag the app once around the entire border and then in a zigzag across the screen. The app should always follow your finger. Then test the display brightness again by dragging the brightness slider to minimum and maximum.
Ø 4.8 (12 Ratings)

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