Huawei Mate S audio jack repair guide

In this repair guide, we show you how to replace your Mate S’ defective headphone jack on your own. You need this repair if you can’t hear any sound through your headphones anymore.

Required tools

Hard Plastic Picks

Hard Plastic Picks

You need a flat but stable tool such as a pick to pry out parts that are glued in place.
€3.00 at the iDoc store
For storing screws

For storing screws

We recommend storing your screws so you don’t mix up the various screws and small parts.
€10.00 at the iDoc store
Menda ESD Spudger

Menda ESD Spudger

You need a flat plastic prying tool to disconnect the various plugs and connectors.
€5.00 at the iDoc store
Tweezers

Tweezers

We recommend using tweezers to remove screws and various small parts from your device.
€10.00 at the iDoc store
Steel Laboratory Spatula

Steel Laboratory Spatula

You need a flat and sturdy prying tool to disconnect glued parts.
€7.00 at the iDoc store
Suction cup

Suction cup

A suction cup is perfect for lifting smooth surfaces such as displays or rear glass panels.
€3.00 at the iDoc store
Phillips PH00 screwdriver

Phillips PH00 screwdriver

You need the right screwdriver for removing PH00 screws.
€13.00 at the iDoc store
Torx T2 screwdriver

Torx T2 screwdriver

You need the right screwdriver for removing Torx T2 screws.
€16.00 at the iDoc store

Required replacement part

Huawei Mate S Headphone Jack

Huawei Mate S Headphone Jack

on Amazon

Show all replacement parts for the Mate S

Replacement parts and tools for this repair

Our tools plus the right spare part help you fix your device easily.

Torx Toolkit, 15 pieces T2

for €49.00

Steps

11 Steps

Switching off your device

Step 1

Removing the SIM card tray

Step 2

Removing the enclosure screws

Step 3

Lifting the display

Step 4

Disconnecting the battery contact

Step 5

Removing the headphone jack

Step 6

Installing the headphone jack

Step 7

Connecting the battery contact

Step 8

Installing the display

Step 9

Fastening the enclosure screws

Step 10

Installing the SIM card tray

Step 11

Getting started with the repair of your Mate S

If you get stuck or have questions, you can post a comment. We’d be happy to help.

11 steps

Switching off your device
Turn off your device holding down the power button until a menu appears. Select “Power off” and tap again to confirm.
Removing the SIM card tray
Insert your SIM tool into the little opening on the tray to unlock the tray.

Remove the SIM tray and, if applicable, the SIM and microSD cards.
Removing the enclosure screws
Unscrew and remove the two screws at the bottom of the device that keep the enclosure closed.
2 x 3.1 mm T2 Torx screw
Lifting the display
Put the suction cup as far down on the display as possible, for example where it says “Huawei.” If the glass is too cracked for the suction cup to generate a vacuum, you can cover the display with tape.

Pull on the suction cup while using the pick to push the back cover against the table. As soon as a gap appears between the display and the enclosure, you can carefully insert the pick.

Also move the pick along the edges to disconnect the display on the sides. Continue to pull carefully on the suction cup.

The fingerprint sensor is installed in the back cover. A flexible flat cable connects this sensor to the motherboard. Be careful when you take off the display to avoid damaging the cable or board.

Carefully lift the display. Slowly open the device at the short upper edge like a book. Now you should be able to see the connection cable.

Disconnect the cable from the motherboard by carefully inserting the spudger below the contact and disconnecting it.
Disconnecting the battery contact
Remove the two screws that hold the black plate in place.
2 x 2.3 mm PH00 Phillips screw

Disconnect the plate from the motherboard. The plate is hooked on in three places. Insert the tweezers below the plate and carefully unhook it.

Disconnect the battery contact from the motherboard. Carefully insert the spudger below the contact and disconnect it from the socket.

Removing the headphone jack
Carefully detach the headphone jack’s plug connector using the spudger.

Then remove the jack from the enclosure.
Installing the headphone jack
Put the headphone jack back in your device. There’s a recess at the upper end of the enclosure where the jack goes.

Connect the plug contact to the motherboard.
Headphone jack connection
Connecting the battery contact
Connect the battery contact to the motherboard again by carefully pressing the contact into the socket with your finger until you hear it click into place.
Battery contact

Put on the black plate to hold the contacts in place. Hook it onto the board.

Fasten the plate with the two screws.
2 x 2.3 mm PH00 Phillips screw
Installing the display
Put the back cover at the short upper edge of the display and carefully connect the fingerprint sensor’s contact. You have to hear the contact click into place.

Close the device by folding down the back cover and pressing on the display.
Fastening the enclosure screws
Use the two screws on the bottom of the enclosure to close the device.
2 x 3.1 mm T2 Torx screw
Installing the SIM card tray
Put the SIM tray and any cards back in your device. Make sure the tray is positioned properly.