iPhone X charging port lightning port repai

Your iPhone won’t charge, or the microphone isn’t working

  • iPhone X
  • 30 Steps
  • Difficult
  • 90 min.
Go to the guide

Introduction

Can't charge your iPhone X properly, or does your PC not recognize your iPhone when you connect it with a cable? By replacing the Lightning connector, you can fix this problem. We'll show you how to do this in this guide.

For each step there is a small video sequence that shows you exactly how to proceed with the repair. The videos can always be started via the play button on the right corner in the first picture at each step.

Before repairing your iPhone, check if it's a software error by resetting your iPhone to factory defaults. Make a backup of your iPhone before repairing it.

Be particularly careful when loosening the front camera and FaceID unit and the earpiece, as these cannot be replaced without losing the FaceID function.

Required tools

  • Hartplastik-Plektren

    Hartplastik-Plektren

    You need a flat but stable tool such as a pick to pry out parts that are glued in place.

    €1.00 at the iDoc store
  • Heat gun

    Heat gun

    You can use a heat gun to heat parts that are glued on so they’re easier to remove. In most cases, you can also use a hairdryer.

    from €14.99 on Amazon
  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    €10.00 at the iDoc store
  • iFlex opening tool

    iFlex opening tool

    Die kleinen Teile in deinem Smartphone auseinanderzukriegen kann eine sehr große Arbeit bedeuten. Die Klinge des kompakten aber stabilen iFlex hat eine Dicke von nur 0,15 mm, sodass es auch in den kleinsten Spalten reinpasst, beispielsweise zwischen dem Display und dem Rahmen oder unter dem Logicboard. Das praktische iFlex ist aus hochwertigem rostfreiem Stahl und liegt gut in der Hand. Damit ist es der perfekte Helfer bei jeder Smartphone-Reparatur.

    €9.00 at the iDoc store
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    €16.00 at the iDoc store
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    €1.00 at the iDoc store
  • Suction cup

    Suction cup

    A suction cup is perfect for lifting smooth surfaces such as displays or rear glass panels.

    €2.00 at the iDoc store
  • Pentalobe PL1 screwdriver

    Pentalobe PL1 screwdriver

    You need the right screwdriver for removing pentalobe PL1 screws.

    €10.00 at the iDoc store
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    €10.00 at the iDoc store
  • Y-type Y000 screwdriver

    Y-type Y000 screwdriver

    You need the right screwdriver for removing Y-type screws.

    €10.00 at the iDoc store

Required replacement part

  • iPhone X Lightning Connector Space Gray

    iPhone X Lightning Connector Space Gray

    Du brauchst eine neue Ladebuchse, wenn dein iPhone nicht lädt oder vom Computer nicht erkannt wird. Auch wenn deine Gesprächspartner dich nicht hören, weil das Mikro kaputt ist, musst du deinen USB-Anschluss tauschen.

    €17.00 at the iDoc store
Show all replacement parts for the iPhone X 

Replacement parts and tools for this repair

Our tools plus the right spare part help you fix your device easily.

iPhone X Lightning Connector Silber

Du brauchst eine neue Ladebuchse, wenn dein iPhone nicht lädt oder vom Computer nicht erkannt wird. Auch wenn deine...

Werkzeugset iDoc

Dein Smartphone braucht eine Reparatur? Mit diesem Werkzeug-Set kannst du Reparaturen in Profi-Qualität durchführen. Von ESD-Spudger und Saugnapf...

together for €86.00

iPhone X Lightning Connector Space Gray

Du brauchst eine neue Ladebuchse, wenn dein iPhone nicht lädt oder vom Computer nicht erkannt wird. Auch wenn deine...

Werkzeugset iDoc

Dein Smartphone braucht eine Reparatur? Mit diesem Werkzeug-Set kannst du Reparaturen in Profi-Qualität durchführen. Von ESD-Spudger und Saugnapf...

together for €86.00

Getting started

If you get stuck or have questions, you can post a comment for each step. We’d be happy to help.

30 steps
  1. Switching off your device

    iPhone X - Switching off your device 01
    iPhone X - Switching off your device 02
    1. Turn your iPhone off completely to avoid damaging it during the repair. Press and hold the Standby button and one of the two volume keys for three seconds, until the "Power off" slider appears.
    2. Swipe the slider from left to right. Now your iPhone will shut down completely, which can take about ten seconds.
  2. Removing the back cover screws

    iPhone X - Removing the back cover screws 01
    iPhone X - Removing the back cover screws 02
    • 2 × 6,8 mm Pentalob

    You need a pentalobe screwdriver (PL1) to open the iPhone X.

    1. Remove the two pentalobe screws at the bottom edge of the back cover. They’re to the right and left of the Lightning connector. Put the screws in the same box of your magnetic pad.
  3. Removing the display

    iPhone X - Removing the display 01
    iPhone X - Removing the display 02
    iPhone X - Removing the display 03
    iPhone X - Removing the display 04
    iPhone X - Removing the display 05
    iPhone X - Removing the display 06
    iPhone X - Removing the display 07
    iPhone X - Removing the display 08
    1. Put your iPhone X on a soft, clean surface to avoid scratching the back.
    2. To lift the front panel, you need a suction cup, a hard plastic pick and a heat gun. If the screen is severely cracked, cover all of it with packing tape before you continue.
    3. The screen is glued to the frame. Use a heat gun to heat the outer edges of the display to about 60°C (140°F).
    4. Place the suction cup over the Home button (if possible) or next to it. While lifting the screen with the suction cup, insert the hard plastic pick between the steel frame and the display frame and press down the steel frame.
    Do not insert your tool more than 5 mm into the gap, so you don't damage small parts inside the iPhone.

    If you are using an iFlex, switch to a plastic pick as soon as possible to avoid scratching the frame.

    1. Because the display’s glued on, you have to slide the pick all around the iPhone between the aluminum frame and the display frame. Don’t stick the pick in too far on the side where the Sleep/Wake button is because that could damage the display flex cables.
    2. Now use the pick to push up the display so the tabs disengage from the steel frame. Then you can fold the display over to the side.
    3. Rest the display on a stable object to avoid straining the sensitive flex cables.

    Heat the outer edge of the frame several times if necessary.

    After being opened, your iPhone X loses its guarantee for dust and spray water protection (IP 67 rating).


  4. Disconnecting the battery

    iPhone X - Disconnecting the battery 01
    iPhone X - Disconnecting the battery 02
    iPhone X - Disconnecting the battery 03
    iPhone X - Disconnecting the battery 04
    iPhone X - Disconnecting the battery 05
    • 1 × 3,0 mm Y-Type
    • 3 × 1,0 mm Y-Type
    • 1 × 3,6 mm Y-Type
    • Battery Connector

    Before starting the repair, disconnect the battery contact to prevent short circuits and avoid accidentally turning on your device during the repair.

    1. Use a Y-Type screwdriver (Y000) to remove the Y-Type screws. Then take off the bracket plate. Put all the parts in the same box of your magnetic pad.
    2. Note that the screws have different lengths

      Apple introduced Y-Type screws with the iPhone 7. They are often wrongly called Tri-Point or Tri-Wing. Use a matching Y-Type screwdriver for these screws so you don't strip the screw heads.

    3. Now very carefully pry off the battery contact by inserting a spudger under the connector.
  5. Disconnecting the display connectors

    iPhone X - Disconnecting the display connectors 01
    iPhone X - Disconnecting the display connectors 02
    iPhone X - Disconnecting the display connectors 03
    iPhone X - Disconnecting the display connectors 04
    iPhone X - Disconnecting the display connectors 05
    iPhone X - Disconnecting the display connectors 06
    • Display Connector
    • Earpiece Connector
    1. The display unit is connected by three connectors.
    2. Use a spudger to separate the connectors for the display and the earpiece one by one.
    3. Be very careful when prying off the connectors using the spudger to prevent damaging anything.
    4. If all connectors are off, you can remove the display. There may still be glue residue on the frame and display.
  6. Removing the speaker and taptic engine bracket plate

    iPhone X - Removing the speaker and taptic engine bracket plate 01
    iPhone X - Removing the speaker and taptic engine bracket plate 02
    iPhone X - Removing the speaker and taptic engine bracket plate 03
    iPhone X - Removing the speaker and taptic engine bracket plate 04
    iPhone X - Removing the speaker and taptic engine bracket plate 05
    • 1 × 1,5 mm Y-Type
    • 1 × 1,4 mm Phillips
    • 2 × 1,8 mm Y-Type
    • 1 × 1,0 mm Y-Type
    • 1 × 1,5 mm Phillips
    • 1 × 2,2 mm Phillips
    • Connector
    1. Remove the Phillips and Y-type screws on the bracket plate of the speaker. The screws have different lengths. Place them on your magnetic pad in a way so you can assign them later.
    2. First fold up the bracket plate and then unplug the connector using a spudger.
    3. Remove the bracket plate.
  7. Removing the speaker

    iPhone X - Removing the speaker  01
    iPhone X - Removing the speaker  02
    iPhone X - Removing the speaker  03
    iPhone X - Removing the speaker  04
    iPhone X - Removing the speaker  05
    iPhone X - Removing the speaker  06
    • 1 × 2,2 mm Y-Type
    • Connector
    1. Unscrew the Y-typescrew of the bracket plate over the flex cable leading to the speaker.
    2. Then remove the bracket plate.
    3. Now disconnect the flex cable and lift out the flex cable a bit.
    4. You can now remove the speaker with the flex cable. First pry out the speaker a bit using a spudger and then pull it out.

    The speaker is strongly glued to the frame.

  8. Removing the Taptic Engine

    iPhone X - Removing the Taptic Engine 01
    iPhone X - Removing the Taptic Engine 02
    iPhone X - Removing the Taptic Engine 03
    • 1 × 2,2 mm Phillips
    1. Remove the Phillips screw fastening the Taptic Engine.
    2. Use a spudger to disconnect the Taptic Engine’s connector.
    3. Now remove the Taptic Engine.
  9. Removing the battery

    iPhone X - Removing the battery 01
    iPhone X - Removing the battery 02
    iPhone X - Removing the battery 03
    iPhone X - Removing the battery 04
    iPhone X - Removing the battery 05
    iPhone X - Removing the battery 06

    The battery is glued to the case with four adhesive strips. The adhesive strips have tabs to pull them out. Three tabs are glued to the bottom edge and one strip to the top edge of the battery.

    1. Use tweezers or a spatula to peel off the black tabs. Underneath are the white adhesive strips.
    2. Now pull out the adhesive strips very slowly. Keep the strips as flat as possible at the level of the iPhone.
    3. Make sure not to damage any of the two flex cables at the bottom and top edge of the battery.

      If one of the adhesive strips tears, you have to pry out the battery carefully using a wide Spudger. Try to bend the battery as little as possible.

      Firmly hold the battery and iPhone while pulling out the last adhesive strip to prevent the battery from falling out of the device.

    4. Once all the adhesive strips are off, you can remove the battery.
  10. Removing the iSight camera

    iPhone X - Removing the iSight camera 01
    iPhone X - Removing the iSight camera 02
    iPhone X - Removing the iSight camera 03
    iPhone X - Removing the iSight camera 04
    iPhone X - Removing the iSight camera 05
    iPhone X - Removing the iSight camera 06
    • Camera Connector
    • 1 × 2,2 mm Phillips
    • 1 × 1,9 mm Phillips
    1. Take out the two screws und remove the bracket plate of the iSight camera.
    2. Lift up the small metal tab over the top end of the bracket plate.
    3. Disconnect the two connectors of the double camera using a spudger.
    4. Pry out the camera using a spudger and remove it.
  11. Removing the SIM card tray

    iPhone X - Removing the SIM card tray  01
    iPhone X - Removing the SIM card tray  02

    Before you can remove the logic board, you have to remove the SIM card holder.

    Use a SIM tool or a paperclip to go into the opening next to the SIM card holder and then remove it.

  12. Removing the logic board

    iPhone X - Removing the logic board 01
    iPhone X - Removing the logic board 02
    iPhone X - Removing the logic board 03
    iPhone X - Removing the logic board 04
    iPhone X - Removing the logic board 05
    iPhone X - Removing the logic board 06
    iPhone X - Removing the logic board 07
    • 1 × 2,8 mm Phillips
    • 1 × 2,1 mm Phillips
    • 1 × 1,1 mm Y-Type
    • Lightning connector
    • Camera flash connector
    • Speaker connector
    • Front-facing camera connector
    • Wi-Fi antenna connector
    • Wireless charging connector
    1. Disconnect all connectors from the logic board. They connect for example the charging socket, the flash, the front camera and the volume keys.
    2. One contact is under the flex cable of the front camera. Carefully bend the cable to the side and lever off the connector. If that doesn't work, you can also remove the front camera module first.
    3. Then loosen the screws of the motherboard.
    4. With a screw a small metal piece is fastened, which presses on a contact surface at the board.
    5. Then carefully bend all flex cables to the side and remove the logic board.
  13. Removing the barometric vent

    iPhone X - Removing the barometric vent 01
    iPhone X - Removing the barometric vent 02
    • 1 × 2,3 mm Standoff

    Where the headphone socket used to be there is now a small plastic cover screwed on.

    1. Loosen thes crew and remove the part.

    There are special screwdrivers for removing the internal thread screw, but you can also use a regular, thin slotted screwdriver.

  14. Removing the lightning connector

    iPhone X - Removing the lightning connector 01
    iPhone X - Removing the lightning connector 02
    iPhone X - Removing the lightning connector 03
    iPhone X - Removing the lightning connector 04
    iPhone X - Removing the lightning connector 05
    iPhone X - Removing the lightning connector 06
    • 1 × 1,9 mm Phillips
    • 2 × 2,6 mm Standoff
    • 2 × 3,5 mm Phillips

    The flex cable of the charging socket is glued to the back cover and secured with several screws.

    1. Loosen all screws of the Lightning Connector. The two long screws that lead down are a bit more difficult to loosen.

    Heat the entire flex cable with the heat gun to loosen the glue more easily.

    1. Use the steel spatula to slide under the cable and gradually remove it from the back cover. Be careful not to damage it with a sharp edge of your tool.
    2. Carefully remove the golden microphone from the frame.
    3. Lever the charging jack out of its guide and then loosen the rest of the cable. Heat several times to make the glue easier to remove.
    4. When everything is loosened, you can remove the Lightning Flex cable.
  15. Prepare the new lightning connector

    iPhone X - Prepare the new lightning connector 01
    iPhone X - Prepare the new lightning connector 02
    • Microphone

    Compare the old Lightning connector with the new spare part. There may still be a small sticky area on the microphone that you need to take over for the microphone to sit firmly in the frame.

    Also remove any protective film over the adhesive surfaces of the new Lightning connector.

  16. Installing the lightning connector

    iPhone X - Installing the lightning connector 01
    iPhone X - Installing the lightning connector 02
    iPhone X - Installing the lightning connector 03
    iPhone X - Installing the lightning connector 04
    • 1 × 1,9 mm Phillips
    • 2 × 2,6 mm Standoff
    • 2 × 3,5 mm Phillips
    1. Position the Lightning Connector in the iPhone and slide the charging socket into its opening at the bottom.
    2. Position the small golden microphone on the bottom of the back cover.
    3. Lead the flexible cable along the edge.
    4. Screw the Lightning Connector on and insert the screw of the other flexible cable on the side.
  17. Installing the barometric cover

    iPhone X - Installing the barometric cover 01
    iPhone X - Installing the barometric cover 02
    • 1 × 2,3 mm Standoff
    1. Place the barometric cover in place and push it into position when screwing in.
  18. Installing the logic board

    iPhone X - Installing the logic board 01
    iPhone X - Installing the logic board 02
    iPhone X - Installing the logic board 03
    iPhone X - Installing the logic board 04
    iPhone X - Installing the logic board 05
    • 1 × 2,7 mm Phillips
    • 1 × 2,1 mm Phillips
    • 1 × 1,1 mm Y-Type
    • Lightning connector
    • Camera flash connector
    • Speaker connector
    • Front-facing camera connector
    • Wi-Fi antenna connector
    • Wireless charging connector
    1. Make sure that all flex cables are lying flat in the backcover and then insert the logic board. Bend all cables a bit to the side so that you don't trap any of them under the logic board.
    2. Put on the small metal piece at the lower screw opening.
    3. Secure the logic board by inserting the screws.
    4. Then connect all connectors. Take your time and proceed carefully. Position the connectors above their positions on the logic board and press carefully. The contacts should engage slightly. Don't slide the plugs back and forth and try not to push them tight with force. Use a spudger for the small plug at the top to push it down.
  19. Installing the SIM card tray

    iPhone X - Installing the SIM card tray  01
    iPhone X - Installing the SIM card tray  02

    Insert the SIM card holder. You shouldn't feel any strong resistance, otherwise the Logicboard might not fit properly.

  20. Installing the camera

    iPhone X - Installing the camera 01
    iPhone X - Installing the camera 02
    iPhone X - Installing the camera 03
    iPhone X - Installing the camera 04
    iPhone X - Installing the camera 05
    • Camera Connector
    • 1 × 1,9 mm Phillips
    • 1 × 2,2 mm Phillips

    Make sure that there is no dust or fingerprints on the camera lenses and on the inside of the camera cover.

    1. Put the iSight back in its opening and press it down.
    2. Connect the connectors of the two cameras.
    3. Place the cover upright on the side of the standby button, then fold it down.

    Make sure you position the small tab over the cover.

    1. Screw the cover plate in place with the two screws.
  21. Preparing the battery

    iPhone X - Preparing the battery 01
    iPhone X - Preparing the battery 02
    iPhone X - Preparing the battery 03
    iPhone X - Preparing the battery 04
    iPhone X - Preparing the battery 05

    Place the adhesive strips with protective films attached in the device to make sure that they point in the right direction.

    1. Remove the large blue protective film and stick the adhesive strips to the bottom of the battery. Make sure they are straight.
    2. When attaching the adhesive strips, leave enough space on both sides to fold over the tabs.

    3. Turn the battery over, fold over the tabs. and paste them to the edges of the battery.
    4. Remove the large pink protective film from the adhesive strips.
  22. Inserting the battery

    iPhone X - Inserting the battery 01
    iPhone X - Inserting the battery 02
    iPhone X - Inserting the battery 03
    1. Place the battery back in the rear case and press it in to make it stick.

    Pay attention to the positioning of the battery. Use the connector for orientation, which should be directly above the contact on the logic board. Leave some space at all edges of the battery to other components and the frame so that the battery is not pinched in.

  23. Installing the Taptic Engine

    iPhone X - Installing the Taptic Engine 01
    iPhone X - Installing the Taptic Engine 02
    • 1 × 2,2 mm Phillips
    1. Put the Taptic Engine back between the battery and the Lightning connector. Make sure the screw holes of the Taptic Engine sit correctly.
    2. Connect the Taptic Engine’s connector.
    3. Fasten the Taptic Engine with the phillips screw.
  24. Inserting the speaker

    iPhone X - Inserting the speaker 01
    iPhone X - Inserting the speaker 02
    iPhone X - Inserting the speaker 03
    iPhone X - Inserting the speaker 04
    • Connector
    • 1 × 2,2 mm Y-Type
    1. Place the speaker back in its original position and press it in.
    2. Press in the connector of the speaker.
    3. Put the bracket plate over the connector and screw it in using the Y-type screw.
  25. Installing the speaker and taptic engine bracket plate

    iPhone X - Installing the speaker and taptic engine bracket plate 01
    iPhone X - Installing the speaker and taptic engine bracket plate 02
    iPhone X - Installing the speaker and taptic engine bracket plate 03
    iPhone X - Installing the speaker and taptic engine bracket plate 04
    iPhone X - Installing the speaker and taptic engine bracket plate 05
    • Connector
    • 1 × 1,5 mm Y-Type
    • 1 × 1,4 mm Phillips
    • 2 × 1,8 mm Y-Type
    • 1 × 1,0 mm Y-Type
    • 1 × 1,5 mm Phillips
    • 1 × 2,2 mm Phillips
    1. First connect the square-shaped connector of the bracket plate.
    2. Fold down the bracket plate so the screw holes are over the threads.
    3. Screw in the bracket plate using the Phillips and Y-type screws.
  26. Attaching a new frame sticker

    iPhone X - Attaching a new frame sticker 01
    iPhone X - Attaching a new frame sticker 02
    iPhone X - Attaching a new frame sticker 03
    iPhone X - Attaching a new frame sticker 04
    iPhone X - Attaching a new frame sticker 05
    iPhone X - Attaching a new frame sticker 06
    iPhone X - Attaching a new frame sticker 07
    iPhone X - Attaching a new frame sticker 08
    1. To make sure that the new frame sticker will really stick, remove all glue residue and dirt from the metal frame.
    2. Remove the first protective film layer of the frame sticker.
    3. Position the frame sticker carefully on one edge of the frame and attach it gradually. Make sure the frame sticker is positioned evenly and press it on. You can use the plastic spudger to press the adhesive on.
    4. Remove the next large protective film.
    5. You can leave the small protective films on for now and remove them when you've connected the display and attached the bracket plates. This prevents anything from sticking to the frame sticker before you install it. But you can also remove the films right away.

    Please make sure the frame sticker is positioned correctly. Each corner has a different shape, which you can use for orientation.An iPhone repaired with a frame sticker will be protected against dust and spray water, but it will not be 100% waterproof!

  27. Connecting the display

    iPhone X - Connecting the display 01
    iPhone X - Connecting the display 02
    iPhone X - Connecting the display 03
    iPhone X - Connecting the display 04
    iPhone X - Connecting the display 05
    iPhone X - Connecting the display 06
    • Display Connector
    • Earpiece Connector
    1. Place the display unit on the edge of the frame and rest it against a stable object, in order not to overstretch the sensitive flex cables. Make sure your device doesn't slide away.
    2. Connect the two display connectors.
    3. You might need to press down the lower of the two connectors with a spudger to make it sit properly.
    4. Make sure the connectors attach properly. Don't slip and bend the socket contacts on the logic board.
    5. Use tweezers to position the earpiece connector over its socket on the logic board.
    6. Carefully press to attach the connector to its socket.
  28. Connecting the battery

    iPhone X - Connecting the battery 01
    iPhone X - Connecting the battery 02
    iPhone X - Connecting the battery 03
    iPhone X - Connecting the battery 04
    iPhone X - Connecting the battery 05
    • Battery Connector
    • 1 × 3,0 mm Y-Type
    • 3 × 1,0 mm Y-Type
    • 1 × 3,6 mm Y-Type
    1. Now you can connect the battery connector.
    2. Then insert the bracket plate and fasten with Y-Type screws.
  29. Installing the display

    iPhone X - Installing the display 01
    iPhone X - Installing the display 02
    iPhone X - Installing the display 03
    iPhone X - Installing the display 04
    1. Take the display with both hands and slowly fold it down.
    2. Place it flush on the frame and gradually press it on until it sits firmly.

    You can test the display and other functions of your iPhone before you finally close it.

  30. Fastening the back cover screws

    iPhone X - Fastening the back cover screws 01
    • 2 × 6,8 mm Pentalob
    1. Screw the two pentalobe screws to the left and right of the Lightning connector into the enclosure.
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