The headphone output has a loose connection

In this repair guide, we show you how to replace your Samsung Galaxy S5’s defective headphone output on your own. You need this repair if the headphone output has a loose connection, or remote control of the headset isn’t working.

Required tools

  • Heat gun

    Heat gun

    You can use a heat gun to heat parts that are glued on so they’re easier to remove. In most cases, you can also use a hairdryer.

    from €14.47 on Amazon
  • Menda ESD Spudger

    Menda ESD Spudger

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    €7.00 at the iDoc store
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    €4.00 at the iDoc store
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    €12.00 at the iDoc store
Show all replacement parts for the Galaxy S5 

Passendes Werkzeug

Mit unserem Werkzeug gelingt dir die Reparatur.

for €40.00

Getting started with the repair of your Galaxy S5

If you get stuck or have questions, you can post a comment. We’d be happy to help.

13 steps
  1. Removing the back cover

    Galaxy S5 - Removing the back cover 01
    Galaxy S5 - Removing the back cover 02
    1. Insert the spudger into the gap next to the standby button. Carefully lift the back cover. There are 18 clips on the outside under the back cover. You have to disconnect them by moving the spudger around the entire smartphone one time. Alternatively, you can detach the back cover using your fingernails.
    2. Then you can take off the back cover.
  2. Removing the battery

    Galaxy S5 - Removing the battery 01
    Galaxy S5 - Removing the battery 02
    1. If your Samsung Galaxy’s still on, turn it off now by holding down the standby button for about three seconds and following the prompt on the display.
    2. Now use the spudger or your fingertip to lift the battery (see figure 1) and then remove it (see figure 2).
  3. Removing the SIM card

    Galaxy S5 - Removing the SIM card 01
    1. Use your finger to push out the SIM card and remove it.
    2. Repeat this process if you’ve installed a microSD card.
  4. Disconnecting the Home button cable

    Galaxy S5 -  Disconnecting the Home button cable 01
    Galaxy S5 -  Disconnecting the Home button cable 02
    Galaxy S5 -  Disconnecting the Home button cable 03
    1. Remove the 3 Phillips screws that hold the upper plastic cover in place (see figure 1).
      3 x 4.4 mm Phillips screws
    2. Now lift off the little gray cap (see figure 2). The Home button connector is below it.
    3. Use the pointed tip of the spudger to disconnect the connector (see figure 3).
  5. Disconnecting the display

    Galaxy S5 - Disconnecting the display 01
    Galaxy S5 - Disconnecting the display 02
    Galaxy S5 - Disconnecting the display 03
    Galaxy S5 - Disconnecting the display 04
    Galaxy S5 - Disconnecting the display 05
    Galaxy S5 - Disconnecting the display 06
    Galaxy S5 - Disconnecting the display 07
    1. The Samsung Galaxy S5’s display is glued firmly in place. To detach it, you have to constantly heat it with a heat gun so the glue will soften. Then you have to insert a plastic pick into the gap between the frame and the display to detach the adhesive.Figure 1 shows the display from above. We added a mirror image of the back of the display with just 10% coverage so you can see where the cables are under the display.Heat the appropriate section before each step.
    2. Insert the plastic pick up to 1.7 cm (see figure 2).
    3. Insert the plastic pick up to 1.2 cm (see figure 3).
    4. Insert the plastic pick up to 1.2 cm (see figure 4). Just 0.2 cm in front of the Home button. Use the spudger for the last section.
      Heat the display and lift it carefully. You have to carefully guide the Home button cable through the midframe in this process.
    5. Insert the plastic pick up to 0.5 cm (see figure 5).
    6. Insert the plastic pick up to 0.3 cm (see figure 6).
    7. Now carefully continue lifting the display so you can disconnect the display connector from the logic board (see figure 7).
  6. Disconnecting the frame components

    1. Remove the 10 Phillips screws that hold the plastic cover in place (see figure 1).
      10 x 3.3 mm Phillips screws
    2. This part is tricky and takes a lot of patience. You have to separate the gray part of the frame whose outer edge looks chrome-plated from the rest of it. Press down the gray frame between the headphone output and the rear camera while using your other fingers to press the outer chrome frame upward (see figures 2 and 3) and push out the black metal frame.
    3. Continue with the volume buttons on the opposite side (see figures 4 and 5).
    4. There are more clips, which you have to detach with the laboratory spatula, where the battery was (see figures 6 and 7).
    5. JNow you can carefully pull off the gray chrome frame. Be careful with the dock connector (see figure 8).
    6. A little gray cover that used to be next to the Home button cover will also fall off.
  7. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
    VIEW NOW
  8. Replacing the headphone output

    Galaxy S5 - Replacing the headphone output 01
    Galaxy S5 - Replacing the headphone output 02
    Galaxy S5 - Replacing the headphone output 03
    1. Now remove the headphone output by inserting the pointed tip of the laboratory spatula or spudger below the cable set and carefully working your way to the end (see figures 1 and 2)
    2. Remove the headphone output.
    3. Put the new headphone output in the exact same place (see figure 3).
  9. Connecting the frame components

    Galaxy S5 - Connecting the frame components 01
    Galaxy S5 - Connecting the frame components 02
    1. Now put the interior metal frame back in the gray plastic cover. Start at the dock connector (see figure 1) and firmly press the two frame components together.
    2. Then screw them together.
      10 x 4.0 mm Phillips screws
  10. Attaching the display

    Galaxy S5 - Attaching the display 01
    1. First, you have to check whether the old glue is still sticky enough. If not, replace it.
    2. Now connect the display cable again and guide the Home button cable through the metal frame (see figure 1).
    3. Turn your Samsung Galaxy S5 on and check whether all the features of the SGS S5 work. Enter the following characters in the call app’s keypad to get to the test menu: *#0*#
    4. If everything’s working, you have to press the display firmly onto the metal frame.
  11. Installing the Home button cable

    Galaxy S5 - Installing the Home button cable 01
    Galaxy S5 - Installing the Home button cable 02
    Galaxy S5 - Installing the Home button cable 03
    1. Securely connect the Home button connector again (see figure 1).
    2. Put the little gray cap on it (see figure 2).
    3. Fasten the 3 Phillips screws that hold the upper plastic cover in place again (see figure 3).
      3 x 4.4 mm Phillips screws
  12. Inserting the SIM and microSD cards

    Galaxy S5 - Inserting the SIM and microSD cards 01
    1. Now slide the SIM card and the microSD card, if you have one, back into the corresponding slots.
  13. Installing the battery

    Galaxy S5 - Installing the battery 01
    1. Put the battery back in. The +/- symbols have to be touching the contact point.
  14. Attaching the back cover

    Galaxy S5 - Attaching the back cover 01
    1. It’s very easy to put the back cover back on. Put it on in the correct position and press it on all the way around the phone until it’s completely clicked into place.
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