Samsung Galaxy S10 audio jack repair guide

The headphone jack is defective.

  • Galaxy S10
  • 10 Steps
  • Medium
  • 60 min.
Go to the guide

Introduction

In this repair guide, we show you how to replace your Galaxy S10’s defective headphone jack on your own. You need this repair if you can’t hear any sound through your headphones anymore or your headset microphone stops working.

Required tools

  • Flat Picks

    Flat Picks

    You need a very flat tool such as a flat pick to pry out parts that are glued in place.

    €2.00 at the iDoc store
  • Heat gun

    Heat gun

    You can use a heat gun to heat parts that are glued on so they’re easier to remove. In most cases, you can also use a hairdryer.

    from €14.47 on Amazon
  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    €10.00 at the iDoc store
  • iFlex opening tool

    iFlex opening tool

    Taking apart the little pieces in your smartphone can be a big pain. The iFlex is tough but compact with a blade thickness of just 0.15 mm so it fits into even the smallest spaces, like the gap between the display and frame or under the logic board. The iFlex is made of stainless steel and designed for a good grip, making this convenient tool the perfect assistant for every smartphone repair.

    €10.00 at the iDoc store
  • iPlastix

    iPlastix

    Taking apart the little pieces in your smartphone can be a big pain. The iPlastix is tough but thin with a blade thickness of just 0.15 mm, so it fits into even the smallest spaces, like the gap between the display and frame or under the logic board. The iPlastix is made of durable plastic and designed for a good grip, making this convenient tool the perfect assistant for every smartphone repair.

    €10.00 at the iDoc store
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    €10.00 at the iDoc store
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    €2.00 at the iDoc store
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    €7.00 at the iDoc store
  • Suction cup

    Suction cup

    A suction cup is perfect for lifting smooth surfaces such as displays or rear glass panels.

    €2.00 at the iDoc store
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    €13.00 at the iDoc store
Show all replacement parts for the Galaxy S10 

Replacement parts and tools for this repair

Our tools plus the right spare part help you fix your device easily.

for €59.00

Getting started with the repair of your Galaxy S10

If you get stuck or have questions, you can post a comment. We’d be happy to help.

10 steps
  1. Switching off your device

    Galaxy S10 - Switching off your device 01
    Galaxy S10 - Switching off your device 02
    Galaxy S10 - Switching off your device 03
    1. Turn off your device by holding down the power button until the “Power off” option appears.
    2. Use your finger to confirm that you want to shut down your device and wait until the screen goes blank.

    Click the small Play button in the top right of an image to play a video for each step.

  2. Removing the back cover

    Galaxy S10 - Removing the back cover 01
    Galaxy S10 - Removing the back cover 02
    Galaxy S10 - Removing the back cover 03
    Galaxy S10 - Removing the back cover 04
    Galaxy S10 - Removing the back cover 05
    Galaxy S10 - Removing the back cover 06
    Galaxy S10 - Removing the back cover 07
    Used tools
    Heat gun
    from €14.47
    iPlastix
    €10.00
    1. The back cover’s heavily glued to the chassis. Heat the device evenly with hot air to soften the glue. A temperature of 60 - 80°C should be sufficient. As a rule of thumb, you should still be able to touch your device without it being uncomfortably hot.
    2. The easiest way to loosen the back cover is to use a flat and flexible tool such as the iPlastix or iFlex. You will also need several picks to unstick the back cover all around.
    3. Heat the spot where you start and place a flat tool between the back cover and the frame.

    The iPlastix is made of plastic, so it won't scratch the device. On the other hand, it's very soft and tricky to insert. The iFlex makes it easier to get into the gap between the glass and the frame because it's made of very thin, stable metal. But it also makes it easier to scratch the frame of your device. To get into the gap initially, you can use the iFlex and then continue with the iPlastix as soon as possible.

    Be extra careful, the back cover can break very easily. If necessary, apply the heat several times and try again. Removing the back cover might take half an hour. Take a little more time and work carefully to make sure you don't break anything.

    1. Once the tool is inserted, stick a pick into the gap to keep it open. Then run the tool around the entire edge to gradually loosen the glue.
    2. Then heat the next part and insert the picks one by one.
    Use a suction cup to lift the glass if you can’t find anywhere to insert the tool.

    Be careful not to insert your tool too far and not to move the backcover too much back and forth while it is still lying down flat. An edge on the inside of the back cover can otherwise damage the pulse sensor cover.

    Used tools
    Heat gun
    from €14.47
    iPlastix
    €10.00
  3. Disconnecting the battery

    Galaxy S10 - Disconnecting the battery 01
    Galaxy S10 - Disconnecting the battery 02
    Galaxy S10 - Disconnecting the battery 03
    Galaxy S10 - Disconnecting the battery 04
    Used tools
    Pry Tool
    €2.00
    • Battery connector
    1. Using the spudger, carefully disconnect the battery contact from the motherboard.

    Always lever from a side where there are no small components on the motherboard. This avoids unintentional damage to capacitors or ICs.

    Used tools
    Pry Tool
    €2.00
  4. Removing the speaker

    Galaxy S10 - Removing the speaker  01
    Galaxy S10 - Removing the speaker  02
    Galaxy S10 - Removing the speaker  03
    Galaxy S10 - Removing the speaker  04
    • 7 × 3,9 mm Phillips
    1. Loosen the Phillips screws that secure the speaker and then remove it.
    2. You can loosen the speaker more easily by lifting it up a little at the openings at the side. The openings are marked with small triangular arrows.
  5. Removing the headphone jack

    Galaxy S10 - Removing the headphone jack 01
    Galaxy S10 - Removing the headphone jack 02
    Galaxy S10 - Removing the headphone jack 03
    Galaxy S10 - Removing the headphone jack 04
    • Headphone connector
    1. Disconnect the headphone jack connector from the motherboard. Carefully position the spudger and remove the connector.
    2. Lever the side of the jack to release it and then remove it from the case.



  6. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
    VIEW NOW
  7. Installing the headphone jack

    Galaxy S10 - Installing the headphone jack 01
    Galaxy S10 - Installing the headphone jack 02
    Galaxy S10 - Installing the headphone jack 03
    • Headphone connector
    1. Insert the audio jack and press it until it clicks into place.
    2. Then connect the connector again.



  8. Installing the speaker

    Galaxy S10 - Installing the speaker 01
    Galaxy S10 - Installing the speaker 02
    Galaxy S10 - Installing the speaker 03
    Galaxy S10 - Installing the speaker 04
    • 7 × 3,9 mm Phillips
    1. Then place the speaker back over the USB port, press it in and screw it tight.
    2. Make sure it's latched in at the bottom.
  9. Connecting the battery

    Galaxy S10 - Connecting the battery 01
    Galaxy S10 - Connecting the battery 02
    Galaxy S10 - Connecting the battery 03
    Galaxy S10 - Connecting the battery 04
    • Battery connector
    1. Connect the battery to the motherboard. Press the contact onto the connection on the motherboard until you hear it click into place.
  10. Installing the plastic cover

    Galaxy S10 - Installing the plastic cover 01
    Galaxy S10 - Installing the plastic cover 02
    Galaxy S10 - Installing the plastic cover 03
    • 8 × 3,9 mm Phillips
    1. Put the cover with the antenna back in the enclosure after hooking it onto the top of the enclosure.
    2. Then press the cover with your fingers until it clicks gently into place.
    3. Fasten the phillips screws.
  11. Attaching the back cover

    Galaxy S10 - Attaching the back cover 01
    Galaxy S10 - Attaching the back cover 02

    If the adhesive on the back cover is still intact, you can seal your device without using a new adhesive frame.

    1. Put the back cover back in its original position.
    2. Press the back cover on all over so the glue will stick.

    You can also heat your device with hot air and then clamp it or weight it down with a couple books so the glue will stick better.

    If you install a new backcover, now remove the last protective films from the adhesive surfaces.
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