Motorola Moto X Play - Replacing the volume control cable

You can’t adjust the volume or turn on your device.

  • Moto X Play
  • 14 Steps
  • Medium
  • 30 min.
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Introduction

In this guide, we show you how to replace your Moto X Play’s defective volume control cable on your own. You need this repair if the volume rocker switch isn’t working or has no pressure point. You also need to replace this part if you can’t turn on your device.

Required tools

Required replacement part

  • Motorola Moto X Play Volume Control Cable

    Motorola Moto X Play Volume Control Cable

    on Amazon
Show all replacement parts for the Moto X Play 

Replacement parts and tools for this repair

Our tools plus the right spare part help you fix your device easily.

Werkzeugset Torx T3

Wenn dein Smartphone repariert werden muss, kannst du mithilfe der Werkzeuge in diesem Set sämtliche Basisreparaturen selbst...

for €39.00

Getting started

If you get stuck or have questions, you can post a comment for each step. We’d be happy to help.

14 steps
  1. Turning off your Motorola Moto X Play

    Moto X Play - Turning off your Motorola Moto X Play 01
    Moto X Play - Turning off your Motorola Moto X Play 02
    1. Turn off your device by holding down the power button until the “Power off” option appears.
    2. Use your finger to confirm that you want to shut down your Moto X Play and wait until the screen goes blank.
  2. Removing the SIM card tray

    Moto X Play - Removing the SIM card tray 01
    Moto X Play - Removing the SIM card tray 02
    1. Remove the SIM tray from your device by pressing a SIM tool or straightened paperclip into the little hole.
    2. Once the tray is sticking out of the enclosure a little, you can pull it out along with the cards.
  3. Removing the back cover

    Moto X Play - Removing the back cover 01
    Moto X Play - Removing the back cover 02
    1. There is a long slot in the lower left corner of the back cover. You can stick your fingernail or a tool into it and disconnect the back cover from your device.
    2. The cover is hooked onto the chassis at several points. Undo all the hooks and remove the back cover from your device.
  4. Removing the midframe

    Moto X Play - Removing the midframe 01
    Moto X Play - Removing the midframe 02
    1. Remove the seventeen screws that attach the midframe to the device.
      17 x 3.1 mm T3 Torx screw
    2. Remove the midframe. The two buttons for the power button and the volume rocker switch might fall out in the process. If they don’t fall out, you can remove them afterwards.
  5. Disconnecting the battery and the NFC antenna

    Moto X Play - Disconnecting the battery and the NFC antenna 01
    Moto X Play - Disconnecting the battery and the NFC antenna 02
    Moto X Play - Disconnecting the battery and the NFC antenna 03
    1. Disconnect the two plug contacts for the battery and the NFC antenna from the PCB.
      NFC antenna
      Battery
    2. Carefully disconnect the connectors using the spudger. Insert the blade of the spudger below the contact and gently pry it out of the socket.
  6. Disconnecting the display connector

    1. Disconnect the two plug contacts for the display and the control buttons from the PCB.
      Display
      Control buttons
    2. Using the spudger, carefully disconnect the two brackets on the sockets. Insert the blade of the spudger below each bracket and carefully tilt it up.
    3. Then pull the two cables out of the sockets. Use very little force to avoid bending or tearing the cables.
  7. Removing the volume control cable

    Moto X Play - Removing the volume control cable 01
    Moto X Play - Removing the volume control cable 02
    Moto X Play - Removing the volume control cable 03
    Moto X Play - Removing the volume control cable 04
    Moto X Play - Removing the volume control cable 05
    1. Remove the control buttons from the enclosure. Each of the three buttons is hooked onto the metal strip by a bracket and held in place by a tab. Carefully insert the tweezers between the button and the strip. Gently push the bracket away from the strip and then slowly pull it up.
    2. Repeat this process for the other two buttons.
    3. Remove the volume control cable.
  8. Installing the volume control cable

    Moto X Play - Installing the volume control cable 01
    Moto X Play - Installing the volume control cable 02
    Moto X Play - Installing the volume control cable 03
    Moto X Play - Installing the volume control cable 04
    Moto X Play - Installing the volume control cable 05
    1. Put the volume control cable on the strip. Click the three brackets into place on the strip.
  9. Connecting the display connector

    Moto X Play - Connecting the display connector 01
    Moto X Play - Connecting the display connector 02
    Moto X Play - Connecting the display connector 03
    Moto X Play - Connecting the display connector 04
    Moto X Play - Connecting the display connector 05
    Moto X Play - Connecting the display connector 06
    Moto X Play - Connecting the display connector 07
    1. Connect the two plug contacts for the display and the control buttons to the PCB.
      Display
      Control buttons
    2. Carefully insert each cable back into the corresponding socket. You have to push the cable in all the way to make sure there’s electrical contact. Don’t bend or tear the cables.
    3. Then press down the brackets to secure the cables in the sockets.
  10. Connecting the battery and the NFC antenna

    Moto X Play - Connecting the battery and the NFC antenna 01
    Moto X Play - Connecting the battery and the NFC antenna 02
    Moto X Play - Connecting the battery and the NFC antenna 03
    Moto X Play - Connecting the battery and the NFC antenna 04
    1. Connect the battery contact and the NFC antenna’s connector to the PCB again.
      NFC antenna
      Battery
    2. Use your finger to carefully press the two connectors into the appropriate sockets. You will hear them click into place.
  11. Installing the midframe

    Moto X Play - Installing the midframe 01
    Moto X Play - Installing the midframe 02
    1. Put the midframe back on the device and make sure it’s positioned so all the openings are over the threaded holes in the device.
    2. Use the seventeen screws to attach the midframe to the device.
      17 x 3.1 mm T3 Torx screw
  12. Installing the control buttons

    Moto X Play - Installing the control buttons 01
    Moto X Play - Installing the control buttons 02
    Moto X Play - Installing the control buttons 03
    1. Don’t forget to install the two buttons for the power button and the volume rocker switch again. Position the two buttons as shown in the first picture to insert them into the openings. You will hear the buttons click into place in the enclosure.
  13. Attaching the back cover

    Moto X Play - Attaching the back cover 01
    Moto X Play - Attaching the back cover 02
    1. Put the back cover back in its original position on the device.
    2. Press the back cover on all over until you hear all the hooks on the device click into place.
  14. Inserting the SIM card tray

    Moto X Play - Inserting the SIM card tray 01
    Moto X Play - Inserting the SIM card tray 02
    1. Insert the SIM tray back into your device. Make sure it’s aligned properly.
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