The screen is broken or remains black.

In this repair guide, we show you how to replace your Moto X Play’s defective display unit. You need this repair if the glass is cracked, the touchscreen no longer responds to touch, or the LCD remains black or flickers.

Required tools

  • Heat gun

    Heat gun

    You can use a heat gun to heat parts that are glued on so they’re easier to remove. In most cases, you can also use a hairdryer.

    from €14.47 on Amazon
  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    €10.00 at the iDoc store
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    €11.00 at the iDoc store
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    €4.00 at the iDoc store
  • Wiha PicoFinish Torx Screwdriver T3

    Wiha PicoFinish Torx Screwdriver T3

    €12.00 at the iDoc store

Required replacement part

Show all replacement parts for the Moto X Play 

Getting started with the repair of your Moto X Play

If you get stuck or have questions, you can post a comment. We’d be happy to help.

21 steps
  1. Turning off your Motorola Moto X Play

    Moto X Play - Turning off your Motorola Moto X Play 01
    Moto X Play - Turning off your Motorola Moto X Play 02
    1. Turn off your device by holding down the power button until the “Power off” option appears.
    2. Use your finger to confirm that you want to shut down your Moto X Play and wait until the screen goes blank.
  2. Removing the SIM card tray

    Moto X Play - Removing the SIM card tray 01
    Moto X Play - Removing the SIM card tray 02
    1. Remove the SIM tray from your device by pressing a SIM tool or straightened paperclip into the little hole.
    2. Once the tray is sticking out of the enclosure a little, you can pull it out along with the cards.
  3. Removing the back cover

    Moto X Play - Removing the back cover 01
    Moto X Play - Removing the back cover 02
    1. There is a long slot in the lower left corner of the back cover. You can stick your fingernail or a tool into it and disconnect the back cover from your device.
    2. The cover is hooked onto the chassis at several points. Undo all the hooks and remove the back cover from your device.
  4. Removing the midframe

    Moto X Play - Removing the midframe 01
    Moto X Play - Removing the midframe 02
    1. Remove the seventeen screws that attach the midframe to the device.
      17 x 3.1 mm T3 Torx screw
    2. Remove the midframe. The two buttons for the power button and the volume rocker switch might fall out in the process. If they don’t fall out, you can remove them afterwards.
  5. Disconnecting the battery and the NFC antenna

    Moto X Play - Disconnecting the battery and the NFC antenna 01
    Moto X Play - Disconnecting the battery and the NFC antenna 02
    Moto X Play - Disconnecting the battery and the NFC antenna 03
    1. Disconnect the two plug contacts for the battery and the NFC antenna from the PCB.
      NFC antenna
      Battery
    2. Carefully disconnect the connectors using the spudger. Insert the blade of the spudger below the contact and gently pry it out of the socket.
  6. Removing the battery

    Moto X Play - Removing the battery 01
    Moto X Play - Removing the battery 02
    Moto X Play - Removing the battery 03

    Be very careful during this step. Use a flat, blunt tool like the round end of the steel laboratory spatula to avoid damaging the battery and PCB.

    1. The battery is glued to the PCB. The easiest way to detach the battery is by carefully inserting your tool between the battery and the metal strips on both long sides, and then using your tool as a lever. This will detach most of the glue from the battery.
    2. Now you can lift the battery a little and carefully insert your tool below the battery. Be really careful because otherwise you could damage the PCB.
    3. Remove the battery from the enclosure.
  7. Disconnecting the display connector

    1. Disconnect the two plug contacts for the display and the control buttons from the PCB.
      Display
      Control buttons
    2. Using the spudger, carefully disconnect the two brackets on the sockets. Insert the blade of the spudger below each bracket and carefully tilt it up.
    3. Then pull the two cables out of the sockets. Use very little force to avoid bending or tearing the cables.
  8. Removing the logic board

    Moto X Play - Removing the logic board 01
    Moto X Play - Removing the logic board 02
    Moto X Play - Removing the logic board 03
    Moto X Play - Removing the logic board 04
    Moto X Play - Removing the logic board 05
    Moto X Play - Removing the logic board 06

    Be very careful during this step. Use a flat, blunt tool like the round end of the steel laboratory spatula to avoid damaging the PCB.

    1. In this step, we recommend heating the device with hot air to melt the glue.
    2. Because the PCB is glued to the enclosure, you have to carefully pry it out. Be very careful. Otherwise, you could damage components or the PCB.
    3. Use your tool on all sides where you can insert it to fully detach the PCB.
    4. As soon as you can lift the PCB a little, you can insert your tool farther below the PCB.
    5. Remove the motherboard from the device.
  9. Removing the earpiece

    Moto X Play - Removing the earpiece 01
    Moto X Play - Removing the earpiece 02
    Moto X Play - Removing the earpiece 03
    1. The earpiece is in a recess in the middle of the upper edge of the display frame. It’s glued to the frame. Using the steel spatula, carefully detach the earpiece from the recess.
    2. Remove the earpiece.
  10. Removing the volume control cable

    Moto X Play - Removing the volume control cable 01
    Moto X Play - Removing the volume control cable 02
    Moto X Play - Removing the volume control cable 03
    Moto X Play - Removing the volume control cable 04
    Moto X Play - Removing the volume control cable 05
    1. Remove the control buttons from the enclosure. Each of the three buttons is hooked onto the metal strip by a bracket and held in place by a tab. Carefully insert the tweezers between the button and the strip. Gently push the bracket away from the strip and then slowly pull it up.
    2. Repeat this process for the other two buttons.
    3. Remove the volume control cable.
  11. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
    VIEW NOW
  12. Installing the volume control cable

    Moto X Play - Installing the volume control cable 01
    Moto X Play - Installing the volume control cable 02
    Moto X Play - Installing the volume control cable 03
    Moto X Play - Installing the volume control cable 04
    Moto X Play - Installing the volume control cable 05
    1. Put the volume control cable on the strip. Click the three brackets into place on the strip.
  13. Installing the earpiece

    Moto X Play - Installing the earpiece 01
    Moto X Play - Installing the earpiece 02
    Moto X Play - Installing the earpiece 03
    1. Put the earpiece in the recess in the middle of the upper edge of the display frame. Make sure the earpiece is positioned properly. The black plastic tab on the earpiece goes between the two tabs (arrow) in the display frame.
    2. Press the earpiece firmly onto the frame so the glue will stick.
  14. Installing the logic board

    Moto X Play - Installing the logic board 01
    1. Put the PCB back in the enclosure and press it against the enclosure so the glue will stick again. Make sure no cables get stuck below the PCB.
  15. Connecting the display connector

    Moto X Play - Connecting the display connector 01
    Moto X Play - Connecting the display connector 02
    Moto X Play - Connecting the display connector 03
    Moto X Play - Connecting the display connector 04
    Moto X Play - Connecting the display connector 05
    Moto X Play - Connecting the display connector 06
    Moto X Play - Connecting the display connector 07
    1. Connect the two plug contacts for the display and the control buttons to the PCB.
      Display
      Control buttons
    2. Carefully insert each cable back into the corresponding socket. You have to push the cable in all the way to make sure there’s electrical contact. Don’t bend or tear the cables.
    3. Then press down the brackets to secure the cables in the sockets.
  16. Inserting the battery

    Moto X Play - Inserting the battery 01
    1. Put the battery back in the enclosure. Use the battery contact (arrow) to find the right position. Firmly press in the battery with your fingers so it will stick to the PCB.
  17. Connecting the battery and the NFC antenna

    Moto X Play - Connecting the battery and the NFC antenna 01
    Moto X Play - Connecting the battery and the NFC antenna 02
    Moto X Play - Connecting the battery and the NFC antenna 03
    Moto X Play - Connecting the battery and the NFC antenna 04
    1. Connect the battery contact and the NFC antenna’s connector to the PCB again.
      NFC antenna
      Battery
    2. Use your finger to carefully press the two connectors into the appropriate sockets. You will hear them click into place.
  18. Installing the midframe

    Moto X Play - Installing the midframe 01
    Moto X Play - Installing the midframe 02
    1. Put the midframe back on the device and make sure it’s positioned so all the openings are over the threaded holes in the device.
    2. Use the seventeen screws to attach the midframe to the device.
      17 x 3.1 mm T3 Torx screw
  19. Installing the control buttons

    Moto X Play - Installing the control buttons 01
    Moto X Play - Installing the control buttons 02
    Moto X Play - Installing the control buttons 03
    1. Don’t forget to install the two buttons for the power button and the volume rocker switch again. Position the two buttons as shown in the first picture to insert them into the openings. You will hear the buttons click into place in the enclosure.
  20. Attaching the back cover

    Moto X Play - Attaching the back cover 01
    Moto X Play - Attaching the back cover 02
    1. Put the back cover back in its original position on the device.
    2. Press the back cover on all over until you hear all the hooks on the device click into place.
  21. Inserting the SIM card tray

    Moto X Play - Inserting the SIM card tray 01
    Moto X Play - Inserting the SIM card tray 02
    1. Insert the SIM tray back into your device. Make sure it’s aligned properly.
  22. Testing the display

    Moto X Play - Testing the display 01
    1. Turn on your device and then drag any app across the entire screen. Drag the app once around the entire border and then in a zigzag across the screen. The app should always follow your finger. Then test the display brightness again by dragging the brightness slider to minimum and maximum.
Ø 4.8 (45 Ratings)

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