Replacing the earpiece

When you’re talking on your phone, you can’t hear the other person

  • iPhone 6
  • 11 Steps
  • Easy
  • 30 min.
Go to the guide

Introduction

In this guide, we show you how to replace your iPhone 6’s defective earpiece. You need this repair if you can’t hear the person you’re talking to or the call is very quiet.

Required tool

  • Hard Plastic Pick

    Hard Plastic Pick

    You need a flat but stable tool such as a pick to pry out parts that are glued in place.

    €1.00 in the iDoc store
  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    €10.00 in the iDoc store
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    €2.00 in the iDoc store
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    €6.00 in the iDoc store
  • Suction cup

    Suction cup

    A suction cup is perfect for lifting smooth surfaces such as displays or rear glass panels.

    €3.00 in the iDoc store
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    €16.00 in the iDoc store
  • Pentalobe PL1 screwdriver

    Pentalobe PL1 screwdriver

    You need the right screwdriver for removing pentalobe PL1 screws.

    €10.00 in the iDoc store
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    €7.00 in the iDoc store

Required replacement part

  • iPhone 6/6 Plus Earpiece

    iPhone 6/6 Plus Earpiece

    When you’re talking on your iPhone 6, you can’t hear the other person or the call is very quiet. Sound familiar? Sounds like you need a new iPhone 6 earpiece. Replacing this part will also help if the sound is tinny or distorted. Your compact new speaker uses electrodynamic sound transducer technology to deliver rich, balanced sound. As always, we’ve tested this replacement part to make sure it meets our high standards for quality and functionality.

    €15.00 in the iDoc store
View product(s) in the iDoc store

Replacement parts and tools for this repair

With our tools and the right replacement part, your repair will be a success.

iPhone 6/6 Plus Earpiece

When you’re talking on your iPhone 6, you can’t hear the other person or the call is very quiet. Sound familiar? Sounds like...

Basic Tool Kit

Do you need to repair your smartphone? This kit includes the tools you need to tackle basic repairs for yourself, from the ESD spudger to the...

together for €40.00

Getting started

If you get stuck or have questions, you can post a comment about each step. We’d be happy to help.

11 steps
  1. Turning off your Device

    iPhone 6 - Turning off your Device 01
    iPhone 6 - Turning off your Device 02
    1. Turn your iPhone off completely to avoid damaging it during the repair.
    2. Press the standby button for about three seconds until the slider appears.
    3. Wipe it from left to right. Now your iPhone will shut down completely, which can take about ten seconds.
    Comments
  2. Removing the enclosure screws

    iPhone 6 - Removing the enclosure screws 01
    iPhone 6 - Removing the enclosure screws 02
    1. You need a pentalobe screwdriver to open the iPhone 6.
    2. Remove the two pentalobe screws at the bottom of the enclosure. Remove the two pentalobe screws at the bottom of the enclosure. Put both screws in the same container.
      2 x 3.8 mm pentalobe screw
    Comments
  3. Lifting the display

    iPhone 6 - Lifting the display 01
    iPhone 6 - Lifting the display 02
    iPhone 6 - Lifting the display 03
    1. Put your iPhone 6 on a soft, clean surface to avoid scratching the back.
    2. To lift the front panel, you need a suction cup and a hard plastic pick. If the screen is severely cracked, cover all of it with packing tape before you continue.
    3. Place the suction cup over the Home button (if possible) or next to it (see figure 1). While lifting the screen with the suction cup, insert the hard plastic pick between the aluminum frame and the display frame and press down the aluminum frame. Also use the hard plastic pick to raise the screen (see figure 2). This usually takes several attempts.
    4. As soon as you can lift the screen a few millimeters, you have to carefully work your way around the outside until it’s loosened on both sides (see figure 3).
    Comments
  4. Disconnecting the battery connector

    iPhone 6 - Disconnecting the battery connector 01
    iPhone 6 - Disconnecting the battery connector 02
    iPhone 6 - Disconnecting the battery connector 03
    1. Use a Phillips screwdriver to remove the Phillips screws on the battery connector (see figure 1). Then lift the cover (see figure 2). Put all the parts in the same container.
      1 x 3.2 mm Phillips screw
      1 x 2.3 mm Phillips screw
    2. Now carefully lift the battery connector by inserting the pointed tip of the ESD spudger slightly below the connector (see figure 3). If you don’t have a spudger, you can also try using your fingernail.
    Comments
  5. Disconnecting the display connectors

    iPhone 6 - Disconnecting the display connectors 01
    iPhone 6 - Disconnecting the display connectors 02
    1. First remove the five Phillips screws from the silver cover (see figure 1). Put the screws in the same container. Then lift the cover to remove it.
      1 x 3.1 mm Phillips screw
      3 x 1.3 mm Phillips screw
      1 x 1.8 mm Phillips screw
    2. Disconnect the following four overlapping connectors (see figure 2) in the order shown below. Be very careful. Place the pointed tip of the spudger very slightly below the contact and lift it up.
      Front camera/sensor/earpiece/ambient microphone
      Touch ID cable
      LCD
      Touchscreen
    Comments
  6. Removing the earpiece

    iPhone 6 - Removing the earpiece 01
    iPhone 6 - Removing the earpiece 02
    iPhone 6 - Removing the earpiece 03
    1. The earpiece is on the back of the display unit. Remove the three Phillips screws from the cover on the earpiece (see figure 1) and put them in the same container.
      2 x 2.2 mm Phillips screw
      1 x 3.0 mm Phillips screw
    2. Now remove the cover. Put it in the container with the screws you removed beforehand (see figure 2).
    3. Fold the cable slightly to the side so you can remove the earpiece (see figure 3).
    Comments
  7. Installing the earpiece

    iPhone 6 - Installing the earpiece 01
    iPhone 6 - Installing the earpiece 02
    iPhone 6 - Installing the earpiece 03
    1. Put the earpiece back in its original position between the FaceTime camera and the sensors (see figure 1). Then put the cover back on (see figure 2).
    2. Now fasten the Phillips screws (see figure 3). Make sure the front camera is centered on the front of the display. Move it slightly if necessary.
      2 x 2.2 mm Phillips screw
      1 x 3.0 mm Phillips screw

    Note that the screws aren’t the same length. If you mix them up, a screw will press against the display glass from the inside and damage it.

    Comments
  8. Connecting the display

    iPhone 6 - Connecting the display 01
    iPhone 6 - Connecting the display 02
    1. Reattach the connectors (see figure 1). Connecting the LCD connector generally takes a few tries. Be very careful to avoid bending the connector.
      Front camera/sensor/earpiece/ambient microphone
      Touch ID cable
      LCD
      Touchscreen
    2. Start your iPhone as soon as the connectors are securely attached. Check the function of the LCD, touchscreen, proximity sensor, front camera and earpiece.
      If the connectors are not connected properly, stripes will appear on the display or parts of the touchscreen will not work.
    3. Now attach the cover and screw it in place (see figure 2).
      1 x 3.1 mm Phillips screw
      3 x 1.3 mm Phillips screw
      1 x 1.8 mm Phillips screw
    Comments
  9. Installing the battery

    iPhone 6 - Installing the battery 01
    iPhone 6 - Installing the battery 02
    iPhone 6 - Installing the battery 03
    1. Attach new adhesive strips below the battery. Otherwise, the battery will have too much room and move around
    2. Now put the battery back in the iPhone and connect the connector (see figure 1).
    3. Put on the silver cover and screw it in place (see figure 2).
      1 x 3.2 mm Phillips screw
      1 x 2.3 mm Phillips screw
    Comments
  10. Attaching the display

    iPhone 6 - Attaching the display 01
    1. Then carefully fold down the screen. Make sure that the edge on the upper part of the screen where the cables are clicks into place properly. Now carefully push the screen on toward the Home button until it is properly installed in the frame.
    Comments
  11. Fastening the enclosure screws

    iPhone 6 - Fastening the enclosure screws 01
    1. Now screw in the two pentalobe screws at the bottom of the enclosure.
      2 x 3.8 mm pentalobe screw
    Comments

You did it!

Great, good job! Congratulations on repairing your iPhone 6. Now we’d like to know if our guide helped you.

Did we do a good job guiding you through the individual steps?

95 visitors have completed this guide.

Glad to hear it!

We’d also appreciate if you could leave your final feedback.

Sorry about that.

Do you have any questions or suggestions for improvement?
You can leave your feedback at the bottom.

Similar guides

You might also be interested in these guides.

You might be interested in

Your direct connection to iDoc

Our customer service team will personally offer you expert advice about iDoc’s range.

  • Write a message

    If you have a question about a guide or want to give us general feedback, just use our convenient contact form.

    Write a message
  • Visiting iDoc

    Stop by our stores in Berlin or Vienna. Our experienced team would be happy to repair your device. You can also pick up orders from the online shop in our stores.

    iDoc’s locations
  • Calling iDoc

    We’re happy to provide information about our guides, repairs, and products in our online shop. You can call us from Monday to Friday, 9:00 a.m. to 7:00 p.m.

    +49 30 200 514 455
  • Mail-in service

    If repairing your own device seems too hard or takes too long, feel free to mail it to us and have our technicians repair it.

    Mail-in service