Having trouble charging the battery of your iPhone 11? Or your iPhone is no longer recognized by your PC or laptop when you connect it with a cable?

That could be because the component of the Lightning connector is defective.

The Lightning Connector connects the entire lower part of the iPhone. The speaker and the Taptic Engine are connected there. It also contains the microphones that record your calls.

With our detailed repair instructions, you can get your iPhone 11 back in shape step by step.
Plan enough time and make a backup of your iPhone before the repair to be on the safe side. Normally all data will be preserved.

Required tools

  • Hard Plastic Picks

    Hard Plastic Picks

    You need a flat but stable tool such as a pick to pry out parts that are glued in place.

    €3.00 at the iDoc store
  • Heat gun

    Heat gun

    You can use a heat gun to heat parts that are glued on so they’re easier to remove. In most cases, you can also use a hairdryer.

    from €14.47 on Amazon
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    €9.00 at the iDoc store
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    €3.00 at the iDoc store
  • Suction cup

    Suction cup

    A suction cup is perfect for lifting smooth surfaces such as displays or rear glass panels.

    €3.00 at the iDoc store
  • Pentalobe PL1 screwdriver

    Pentalobe PL1 screwdriver

    You need the right screwdriver for removing pentalobe PL1 screws.

    €11.00 at the iDoc store
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    €11.00 at the iDoc store
  • Phillips screwdriver with centering pin

    Phillips screwdriver with centering pin

    Phillips screwdriver with practical centering pin for logic board screws.

    €11.00 at the iDoc store
  • Y-type Y000 screwdriver

    Y-type Y000 screwdriver

    You need the right screwdriver for removing Y-type screws.

    €11.00 at the iDoc store

Required replacement part

Show all replacement parts for the iPhone 11 

Replacement parts and tools for this repair

Our tools plus the right spare part help you fix your device easily.

Getting started with the repair of your iPhone 11

If you get stuck or have questions, you can post a comment. We’d be happy to help.

25 steps
  1. Switching off the iPhone 11

    iPhone 11 - Switching off the iPhone 11 01
    iPhone 11 - Switching off the iPhone 11 02
    iPhone 11 - Switching off the iPhone 11 03
    iPhone 11 - Switching off the iPhone 11 04
    1. To protect your iPhone 11 from damage during repairs, turn it off completely. To do this, press and hold the Standby button and one of the two volume buttons for about three seconds.
    2. If the slider shows the message "Turn off", you can wipe it from left to right. Your phone will now shut down completely. This process takes about ten seconds.
  2. Removing the pentalobe screws

    • 2 × 6,8 mm Pentalobe

    Use a Pentalobe screwdriver (PL1) to open your iPhone 11.

    1. On the lower side of the housing, to the right and left of the Lightning connector, you will see two Pentalobe screws. Remove both and place them in a shared field on the magnetic pad.

    Once the device has been opened, the guaranteed protection against dust and splashing water according to the IP68 classification will expire.

  3. Loosening the screen

    1. Place your iPhone 11 on a soft, clean surface. This will avoid scratches on the back of your device in this step.
    2. To lift the screen, you'll need a suction cup, a hard plastic plectrum and a hot air dryer. Is your glass very badly splintered? Then stick a strip of parcel tape on the glass in advance to protect yourself from splinters.
    3. To remove the glued screen from the frame, heat the edge of the display with your hairdryer to about 60° C (140° F) degrees.
    4. Now place the suction cup on the lower edge of the iPhone. Use the key ring on the suction cup to lift the display. At the same time, push the hard plastic plectrum between the case and display frame and press the case frame down. To remove the display adhesive, you must move the plectrum completely around the iPhone.

    The tool should not be inserted further than about 5mm into the device to avoid damaging any components inside the iPhone. This is especially important on the side of the standby button, as this is where the sensitive flex cables from the display are located.

    You can also use an iFlex instead of the hard plastic plectrum. However, this can leave scratches on the frame.

    1. Once you have passed around the device with the plectrum, you can now push the display upwards using the plectrum This will release the metal clamps from the frame.
    2. Now open the display to the side. To avoid overstretching the flexible cables, you can lean the display against a stable object or use the iHold.

    Do not open the display more than a little over 90 degrees to avoid damaging the sensitive flexible cables.

  4. Disconnecting the display connectors

    • 5 × 1,1 mm Y-Type
    • Touch connector
    • LCD connector
    • Earpiece connector

    The three display connectors for the earpiece, LCD and touch screen are secured with a metal plate.

    1. With a Y-type Y000 screwdriver you can remove the Y-type screws of the metal cover. Place all parts in a common field on the magnetic mat.

    With the iPhone 7 Apple introduced the Y-type screws. Maybe you also heard the term Tri-Point or Tri-Wing, which is a wrong name for this type of screws. To remove them, be sure to use a suitable screwdriver to avoid damaging the screw heads.

    1. Once the metal cover is removed, you can carefully take off all three connectors. To do this, use a plastic spudger, not a metal one. Put the spudger under the connector and lift it gently.
    2. Now you can remove the display. Don't be surprised if there are traces of glue on the frame and display.


  5. Disconnecting the battery

    • 3 × 1,1 mm Y-Type
    • Battery connector

    Next, you release the battery to completely disconnect your iPhone 11 from the power supply.

    1. Remove the screws that are located on the cover plate above the battery contact.
    2. Take off the cover plate. Place all the parts together on a field on your magnetic mat.
    3. Now you can carefully lift off the battery contact with a spudger and bend it a little to the side. Be sure to use a plastic spudger to avoid a short circuit.


  6. Removing the cover plate

    iPhone 11 - Removing the cover plate 01
    iPhone 11 - Removing the cover plate 02
    iPhone 11 - Removing the cover plate 03
    • 4 × 1,5 mm Phillips
    • 1 × 1,2 mm Phillips
    1. Remove the screws from the cover plate over the speaker. The screws are of different lengths, so be careful not to mix them up.

    The easiest way to do this is with the iDoc magnet pad. There you can sort the screws as they are in the device. The screws will stay in place, nothing will get lost.

    1. Afterwords, take the cover off.
  7. Removing the taptic engine

    iPhone 11 - Removing the taptic engine 01
    iPhone 11 - Removing the taptic engine 02
    iPhone 11 - Removing the taptic engine 03
    iPhone 11 - Removing the taptic engine 04
    iPhone 11 - Removing the taptic engine 05
    iPhone 11 - Removing the taptic engine 06
    iPhone 11 - Removing the taptic engine 07
    • 3 × 1,5 mm Phillips
    • Taptic Engine Connector


    1. Remove the slightly glued rubber cover over the contact of the Taptic Engine.
    2. Then loosen the screws on both sides of the Taptic Engine.
    3. Remove the cover plate and carefully loosen the contact with a spudger.
    4. Then you can remove the Taptic Engine.
  8. Removing the speaker

    iPhone 11 - Removing the speaker 01
    iPhone 11 - Removing the speaker 02
    iPhone 11 - Removing the speaker 03
    iPhone 11 - Removing the speaker 04
    iPhone 11 - Removing the speaker 05
    iPhone 11 - Removing the speaker 06
    iPhone 11 - Removing the speaker 07
    iPhone 11 - Removing the speaker 08
    • 2 × 1,5 mm Phillips
    • 1 × 3,0 mm Standoff
    • 2,3 mm Standoff
    1. Remove the screws that secure the speaker in the unit.

    One of the screws also holds a small metal clip. Remember the orientation of this clamp so that you can insert it correctly later. Another screw holds a small flex cable - there is another screw underneath.

    There are special screwdrivers for the standoff screws, which have a centering pin in the middle. This is the easiest way to loosen the screws. Alternatively you can use a narrow slotted screwdriver to loosen the screws.

    The speaker is glued to the bottom edge of the unit. Use hot air to make the glue easier to remove.

    1. Lift the speaker slightly and remove it from the unit.
  9. Disconnecting the SIM card reader

    iPhone 11 - Disconnecting the SIM card reader 01
    iPhone 11 - Disconnecting the SIM card reader 02
    iPhone 11 - Disconnecting the SIM card reader 03
    iPhone 11 - Disconnecting the SIM card reader 04
    iPhone 11 - Disconnecting the SIM card reader 05
    iPhone 11 - Disconnecting the SIM card reader 06
    iPhone 11 - Disconnecting the SIM card reader 07
    • 1 × 3,0 mm Standoff
    • 1 × 1,5 mm Phillips
    • Lightning connector
    • SIM card reader connector

    In the following images the speaker and the Taptic Engine are still in the device.

    1. Remove the SIM card holder from the device.
    2. Now you can push the small pin back into the case.
    3. Then loosen the wide contact of the lighting connector unit to reach the connector of the SIM card reader.
    4. Remove the two screws of the metal plate.

    You can remove the standoff screws with a special screwdriver with a centering pin in the middle. This is the easiest way to remove the screws. Alternatively, you can also use a narrow slotted screwdriver.

    1. Then take out the cover and carefully loosen the contact with a spudger.
  10. Removing the SIM card reader

    iPhone 11 - Removing the SIM card reader 01
    iPhone 11 - Removing the SIM card reader 02
    iPhone 11 - Removing the SIM card reader 03
    • 1 × 1,5 mm Phillips
    1. Now you can remove the screws that hold the SIM card reader on your iPhone.
    2. Now you can finally remove the SIM card holder from the device.
  11. Removing the screws of the Lightning Connector

    iPhone 11 - Removing the screws of the Lightning Connector 01
    iPhone 11 - Removing the screws of the Lightning Connector 02
    iPhone 11 - Removing the screws of the Lightning Connector 03
    iPhone 11 - Removing the screws of the Lightning Connector 04
    iPhone 11 - Removing the screws of the Lightning Connector 05
    iPhone 11 - Removing the screws of the Lightning Connector 06
    • 1 × 1,3 mm Phillips
    • Connector
    • 1 × 3,0 mm Standoff
    • 1 × 2,6 mm Standoff
    • 2 × 3,1 mm Phillips
    1. First disconnect the other connector from the logic board.
    2. Then remove the single screw that fixes a part of the cable set.
    3. In order to reach the other screws, loosen the cable and fold it over.
    4. Then remove the two stand-off screws and take out the plastic holder. Use hot air again to make it easier to remove the glue.
    5. Finally you can remove the two screws that secure the charging socket at the bottom of the case.
  12. Removing the Lightning Connector

    iPhone 11 - Removing the Lightning Connector 01
    iPhone 11 - Removing the Lightning Connector 02
    iPhone 11 - Removing the Lightning Connector 03
    iPhone 11 - Removing the Lightning Connector 04
    iPhone 11 - Removing the Lightning Connector 05
    iPhone 11 - Removing the Lightning Connector 06
    iPhone 11 - Removing the Lightning Connector 07
    iPhone 11 - Removing the Lightning Connector 08

    The flexible cable of the charging socket is glued into the device.

    Heat the entire flex cable with hot air to make it easier to remove the adhesive.

    1. Move the steel spatula underneath the cable and release it bit by bit from the backcover. Be careful not to damage it with a sharp edge of your tool.
    2. Gently lever the two golden microphones off the frame.
    3. Lever the charging port out of its guide and then release the rest of the cable. Heat it several times to make it easier to remove the glue.
    4. Once everything is loosened, you can remove the flex cable of the Lightning connector.
  13. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
    VIEW NOW
  14. Preparing the new Lightning Connector

    iPhone 11 - Preparing the new Lightning Connector 01
    iPhone 11 - Preparing the new Lightning Connector 02
    iPhone 11 - Preparing the new Lightning Connector 03
    iPhone 11 - Preparing the new Lightning Connector 04
    iPhone 11 - Preparing the new Lightning Connector 05
    1. First compare your spare part with the old Lightning connector. You may still have to carry over adhesive surfaces and sealings.
    2. Pay special attention to the adhesive surfaces on the microphones so that they are properly fixed in the frame.
    3. Also take over the black sealing ring around the charging port. Remove all protective films over the adhesive surfaces before you install the Lightning-Connector.
  15. Installing the Lightning Connector

    iPhone 11 - Installing the Lightning Connector 01
    iPhone 11 - Installing the Lightning Connector 02
    iPhone 11 - Installing the Lightning Connector 03
    iPhone 11 - Installing the Lightning Connector 04
    iPhone 11 - Installing the Lightning Connector 05
    iPhone 11 - Installing the Lightning Connector 06
    1. Place the cable set of the Lightning Connector into the device.
    2. Make sure that it is correctly seated and that the charging socket is flush with the lower part of the housing.
    3. Position the two golden microphones exactly at the edge of the housing. Small metal tabs on the edge fit exactly into cutouts at the frame.
    4. Insert the screw opening on the upper part of the flex cable under the metal bracket of the Logicobard.
  16. Connecting and screwing in the Lightning Connector

    iPhone 11 - Connecting and screwing in the Lightning Connector 01
    iPhone 11 - Connecting and screwing in the Lightning Connector 02
    iPhone 11 - Connecting and screwing in the Lightning Connector 03
    iPhone 11 - Connecting and screwing in the Lightning Connector 04
    iPhone 11 - Connecting and screwing in the Lightning Connector 05
    iPhone 11 - Connecting and screwing in the Lightning Connector 06
    iPhone 11 - Connecting and screwing in the Lightning Connector 07
    • 2 × 3,1 mm Phillips
    • 1 × 3,0 mm Standoff
    • 1 × 2,6 mm Standoff
    • 1 × 1,3 mm Phillips
    • Connector
    1. First, attach the two screws that fix the charging socket at the bottom of the frame.
    2. Put on the plastic cover and screw it on with the standoff screws.
    3. Fold the flex cable over and screw it on.
    4. Finally connect the smaller of the two connectors.
  17. Installing the SIM card reader

    iPhone 11 - Installing the SIM card reader 01
    iPhone 11 - Installing the SIM card reader 02
    iPhone 11 - Installing the SIM card reader 03
    iPhone 11 - Installing the SIM card reader 04
    • 1 × 1,5 mm Phillips
    1. Place the new SIM card reader in the device and make sure it is positioned correctly.
    2. Now you can fasten everything again.

    On the following pictures loudspeaker and Taptic Engine are already installed. However, they will be installed in later steps.


  18. Connecting the SIM card reader

    iPhone 11 - Connecting the SIM card reader 01
    iPhone 11 - Connecting the SIM card reader 02
    iPhone 11 - Connecting the SIM card reader 03
    iPhone 11 - Connecting the SIM card reader 04
    iPhone 11 - Connecting the SIM card reader 05
    iPhone 11 - Connecting the SIM card reader 06
    iPhone 11 - Connecting the SIM card reader 07
    • SIM card reader connector
    • 1 × 3,0 mm Standoff
    • 1 × 1,5 mm Phillips
    • Lightning connector
    1. Now you can connect the SIM card reader. This one is a bit more difficult to reach. It is best to use a spudger to help you connect the card reader. Make sure that it clicks into place correctly.
    2. Now place the cover plate and screw it back on.
    3. Finally reconnect the wide connector.
    4. Re-insert the SIM card holder. If you feel a strong resistance, the card reader is not yet seated correctly.
  19. Installing the speaker

    iPhone 11 - Installing the speaker 01
    iPhone 11 - Installing the speaker 02
    iPhone 11 - Installing the speaker 03
    iPhone 11 - Installing the speaker 04
    iPhone 11 - Installing the speaker 05
    iPhone 11 - Installing the speaker 06
    • 2 × 1,5 mm Phillips
    • 1 × 3,0 mm Standoff
    • 2,3 mm Standoff
    1. The adhesive must not cover the openings on the speaker. Check this again before you continue.
    2. Now you can put the speaker back in place. Press it down a little so that the glue sticks again.
    3. Fix the speaker with the appropriate screws.
    4. Mount the small flex cable as well.
    5. At last you have to put the metal clip back in place using a pair of tweezers. Screw them on.
  20. Installing the Taptic Engine

    iPhone 11 - Installing the Taptic Engine 01
    iPhone 11 - Installing the Taptic Engine 02
    iPhone 11 - Installing the Taptic Engine 03
    iPhone 11 - Installing the Taptic Engine 04
    iPhone 11 - Installing the Taptic Engine 05
    iPhone 11 - Installing the Taptic Engine 06
    • 3 × 1,5 mm Phillips
    • Taptic Engine Connector
    1. Now put the Taptic Engine back into the iPhone. Make sure that the screw holes of the Taptic Engine fit correctly
    2. Plug the connector of the Taptic Engine, put the cover on and screw the Taptic Engine.
    3. Now you can put the rubber cover back on.


  21. Installing the cover plate

    iPhone 11 - Installing the cover plate 01
    iPhone 11 - Installing the cover plate 02
    iPhone 11 - Installing the cover plate 03
    iPhone 11 - Installing the cover plate 04
    iPhone 11 - Installing the cover plate 05
    • 4 × 1,5 mm Phillips
    • 1 × 1,2 mm Phillips
    1. Put the cover plate back in place and fix it with the appropriate screws.
  22. Connecting the battery

    iPhone 11 - Connecting the battery 01
    iPhone 11 - Connecting the battery 02
    iPhone 11 - Connecting the battery 03
    iPhone 11 - Connecting the battery 04
    • 3 × 1,5 mm Phillips
    • Battery connector

    Now reconnect the battery contact.

    1. Place the contact back over its position on the logic board and press it into place.
    2. Now you can put the metal cover back on and fix it with the screws.
  23. Attaching a new frame sticker (optional)

    iPhone 11 - Attaching a new frame sticker (optional) 01
    iPhone 11 - Attaching a new frame sticker (optional) 02
    iPhone 11 - Attaching a new frame sticker (optional) 03
    iPhone 11 - Attaching a new frame sticker (optional) 04
    iPhone 11 - Attaching a new frame sticker (optional) 05
    iPhone 11 - Attaching a new frame sticker (optional) 06

    In the pictures we show you how to apply the adhesive frame using iPhone 8 as an example. iPhone 11 is very similar in its design, so the adhesive is applied in the same way.

    1. Remove the adhesive residue from the metal frame and display. This will ensure a proper fit of the adhesive frame.
    2. Now you're ready to apply the new glue frame. Remove the first protective film.
    3. First place the adhesive frame on one edge of the case. From there, you can apply it to the device bit by bit. Do not press the adhesive frame firmly until you are sure that it is in place. You can use the plastic spudger for this.
    4. Now remove the next large protective foil.
    5. Do not remove the last small protective film until you have connected the display and attached the cover plates. This way you avoid that something gets stuck on the adhesive frame.

    Pay attention to the correct positioning of the adhesive frame. The corners are different and help to find the right position.The iPhone is no longer 100% waterproof after repair!

  24. Connecting the display

    iPhone 11 - Connecting the display 01
    iPhone 11 - Connecting the display 02
    iPhone 11 - Connecting the display 03
    iPhone 11 - Connecting the display 04
    iPhone 11 - Connecting the display 05
    iPhone 11 - Connecting the display 06
    iPhone 11 - Connecting the display 07
    • Touch connector
    • Display connector
    • Earpiece connector
    • 5 × 1,1 mm Y-Type
    1. Now you put the display unit back on the frame. To avoid overstretching the sensitive flexible cables, it is best to lean the screen against a stable object. Take care that your iPhone doesn't slip away during work.
    2. Afterwards, you can plug the two display connectors and the earcup connector back together.
    3. The connectors have to fit correctly in the device. You should not slide them over the slots on the Logicboard, otherwise you could damage the contacts.

    4. Fix the cover plate with the screws of the same length.
  25. Installing the display

    iPhone 11 - Installing the display 01
    iPhone 11 - Installing the display 02
    iPhone 11 - Installing the display 03
    iPhone 11 - Installing the display 04
    1. Are you sure everything's going the way you want it to? Then it's time tp put the display back on! Take it in both hands, hold it over the frame and press it down slowly.
    2. When the frame is in place, you can gradually press it down all over.
  26. Fastening the pentalobe screws

    iPhone 11 - Fastening the pentalobe screws 01
    iPhone 11 - Fastening the pentalobe screws 02
    • 2 × 6,8 mm Pentalobe
    1. Place the two pentalobe screws to the left and right of the Lightning connector into the enclosure.
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Profi-Insights & Tipps für deine erfolgreiche Handy-Reparatur

iDoc schenkt dir den ultimativen Reparatur-Guide GUIDE GRATIS ANFORDERN

Profi-Insights & Tipps für deine erfolgreiche Handy-Reparatur

iDoc schenkt dir den ultimativen Reparatur-Guide GUIDE GRATIS ANFORDERN