Samsung Galaxy S4 - Replacing the earpiece

The earpiece isn’t working

  • Galaxy S4
  • 11 Steps
  • Easy
  • 30 min.
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In this repair guide, we show you how to replace your Samsung Galaxy S4’s defective earpiece on your own. You need this repair if you can’t hear the person you’re talking to or the call is very quiet. You also need to replace this cable set if the proximity sensor isn’t working.

Required tools

  • Menda ESD Spudger

    Menda ESD Spudger

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    €5.00 at the iDoc store
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    €9.00 at the iDoc store
  • iDoc Toolkit, 21 pieces

    iDoc Toolkit, 21 pieces

    Do you need to repair your smartphone? This kit includes all the tools you need for professional-quality repairs, from the ESD spudger and suction cup, to screwdrivers and tweezers, as well as the iDoc magnetic pad that holds your screws and small parts in place while you work. Not sure what goes where? Don’t worry – our detailed repair guides tell you what tool to use for each step.

    €69.00 at the iDoc store
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    €10.00 at the iDoc store

Required replacement part

  • Samsung Galaxy S4 Earpiece

    Samsung Galaxy S4 Earpiece

    on Amazon
Show all replacement parts for the Galaxy S4 

Replacement parts and tools for this repair

Our tools plus the right spare part help you fix your device easily.

Samsung Toolkit, 16 pieces

Whatever’s wrong with your phone, our tool kit can help you fix it. Each repair kit includes a steel laboratory spatula, an...

for €49.00

Getting started with the repair of your Galaxy S4

If you get stuck or have questions, you can post a comment. We’d be happy to help.

11 steps
  1. Removing the back cover

    Galaxy S4 - Removing the back cover 01
    Galaxy S4 - Removing the back cover 02
    1. Insert the spudger into the gap next to the headphones. There are 16 clips on the outside under the back cover. You have to disconnect them by moving the spudger around the entire smartphone one time. Alternatively, you can detach the back cover using your fingernails.
    2. Then you can take off the back cover.
  2. Removing the battery

    Galaxy S4 - Removing the battery 01
    Galaxy S4 - Removing the battery 02
    1. If your Samsung Galaxy’s still on, turn it off by holding down the standby button for about three seconds and following the prompt on the display.
    2. Now use the spudger or your fingertip to lift the battery (see figure 1) and then remove it (see figure 2).
  3. Removing the SIM card

    Galaxy S4 - Removing the SIM card 01
    Galaxy S4 - Removing the SIM card 02
    1. Use the spudger or your finger to push the SIM card all the way into the slot (see figure 1). After a gentle click, the SIM card will come out (see figure 2).
    2. Now you can pull it out with your fingers.
    3. Repeat this process if you’ve installed a microSD card.
  4. Removing the plastic cover

    Galaxy S4 - Removing the plastic cover 01
    Galaxy S4 - Removing the plastic cover 02
    Galaxy S4 - Removing the plastic cover 03
    Galaxy S4 - Removing the plastic cover 04
    Galaxy S4 - Removing the plastic cover 05
    Galaxy S4 - Removing the plastic cover 06
    1. Remove the 9 Phillips screws that hold the plastic cover in place (see figure 1).
      9 x 4.0 mm Phillips screws
    2. Lift the cover and the chrome frame to remove them. The cover is attached to the display at 14 points. Insert the spudger between the chrome frame and the display. Start at the level of the Home button (see figure 2) and move the spudger once around the entire phone to detach all connections (see figures 3 and 4). Then you can remove the midframe.
  5. Removing the earpiece

    Galaxy S4 - Removing the earpiece 01
    Galaxy S4 - Removing the earpiece 02
    Galaxy S4 - Removing the earpiece 03
    1. In order to remove the earpiece and sensor cable, you have to take off the black cover on the camera by placing the pointed tip of the laboratory spatula below the cover and carefully lifting it off (see figure 1).
    2. Now you can detach the connector. Be very careful (see figure 2).
    3. Now grasp the earpiece and sensor cable’s connector and pull it out. You have to carefully push out the earpiece below the rear camera.
  6. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
  7. Installing the earpiece

    Galaxy S4 - Installing the earpiece 01
    Galaxy S4 - Installing the earpiece 02
    1. Now put the earpiece/sensor cable back in the appropriate position (see figure 1). Carefully push the new earpiece under the rear camera.
    2. Put the black cover over the front camera and the earpiece cable. Make sure the cover is fitted properly (see figure 2).
  8. Attaching the plastic cover

    Galaxy S4 - Attaching the plastic cover 01
    1. Now put on the plastic cover and make sure that it clicks into place properly on all sides.
    2. Then screw it on.
      9 x 4.0 mm Phillips screws
  9. Inserting the SIM and microSD cards

    Galaxy S4 - Inserting the SIM and microSD cards 01
    1. Now slide the SIM card and the microSD card, if you have one, back into the corresponding slots.
  10. Installing the battery

    Galaxy S4 - Installing the battery 01
    1. Put the battery back in. The +/- symbols have to be touching the contact point.
  11. Attaching the back cover

    Galaxy S4 - Attaching the back cover 01
    1. It’s very easy to put the back cover back on. Put it on in the correct position and press it on all the way around the phone until it’s completely clicked into place.
  12. Final test

    1. Start your Samsung Galaxy S4 and enter the following key combination:
    2. Then press the call button.
    3. Now you can check all the functions.
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