The headphone output has a loose connection

In this repair guide, we show you how to replace your Samsung Galaxy S4’s defective headphone output on your own. You need this repair if the headphone output has a loose connection, or remote control of the headset isn’t working.

Required tools

  • Menda ESD Spudger

    Menda ESD Spudger

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    from €26.38 on Amazon
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    on Amazon
  • iDoc Tool Kit, 21 pieces

    iDoc Tool Kit, 21 pieces

    Do you need to repair your smartphone? This kit includes all the tools you need for professional-quality repairs, from the ESD spudger and suction cup, to screwdrivers and tweezers, as well as the iDoc magnetic pad that holds your screws and small parts in place while you work. Not sure what goes where? Don’t worry – our detailed repair guides tell you what tool to use for each step.

    from €29.99 on Amazon
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    from €10.84 on Amazon

Required replacement part

Show all replacement parts for the Galaxy S4 

Getting started with the repair of your Galaxy S4

If you get stuck or have questions, you can post a comment. We’d be happy to help.

15 steps
  1. Removing the back cover

    Galaxy S4 - Removing the back cover 01
    Galaxy S4 - Removing the back cover 02
    1. Insert the spudger into the gap next to the headphones. There are 16 clips on the outside under the back cover. You have to disconnect them by moving the spudger around the entire smartphone one time. Alternatively, you can detach the back cover using your fingernails.
    2. Then you can take off the back cover.
  2. Removing the battery

    Galaxy S4 - Removing the battery 01
    Galaxy S4 - Removing the battery 02
    1. If your Samsung Galaxy’s still on, turn it off by holding down the standby button for about three seconds and following the prompt on the display.
    2. Now use the spudger or your fingertip to lift the battery (see figure 1) and then remove it (see figure 2).
  3. Removing the SIM card

    Galaxy S4 - Removing the SIM card 01
    Galaxy S4 - Removing the SIM card 02
    1. Use the spudger or your finger to push the SIM card all the way into the slot (see figure 1). After a gentle click, the SIM card will come out (see figure 2).
    2. Now you can pull it out with your fingers.
    3. Repeat this process if you’ve installed a microSD card.
  4. Removing the plastic cover

    Galaxy S4 - Removing the plastic cover 01
    Galaxy S4 - Removing the plastic cover 02
    Galaxy S4 - Removing the plastic cover 03
    Galaxy S4 - Removing the plastic cover 04
    Galaxy S4 - Removing the plastic cover 05
    Galaxy S4 - Removing the plastic cover 06
    1. Remove the 9 Phillips screws that hold the plastic cover in place (see figure 1).
      9 x 4.0 mm Phillips screws
    2. Lift the cover and the chrome frame to remove them. The cover is attached to the display at 14 points. Insert the spudger between the chrome frame and the display. Start at the level of the Home button (see figure 2) and move the spudger once around the entire phone to detach all connections (see figures 3 and 4). Then you can remove the midframe.
  5. Disconnecting the connectors

    Galaxy S4 - Disconnecting the connectors 01
    Galaxy S4 - Disconnecting the connectors 02
    Galaxy S4 - Disconnecting the connectors 03
    Galaxy S4 - Disconnecting the connectors 04
    Galaxy S4 - Disconnecting the connectors 05
    Galaxy S4 - Disconnecting the connectors 06
    Galaxy S4 - Disconnecting the connectors 07
    1. Now you can disconnect the following six connectors. Be very careful (see figure 1).
      LCD/touchscreen
      USB connector
      Front camera
      Earpiece
      Antenna cable
      Headphone output
      Make sure you don’t break off the resistors that are soldered onto the logic board.
    2. Place the pointed tip of the spudger very slightly below the contact and carefully lift it up. The pictures show where you should put the spudger to avoid breaking off the little resistors even if it slips (see figures 2 to 5).
  6. Removing the logic board

    Galaxy S4 - Removing the logic board 01
    Galaxy S4 - Removing the logic board 02
    Galaxy S4 - Removing the logic board 03
    1. Remove the screw holding the logic board in place (see figure 1).
      1 x 3.0 mm Phillips screw
    2. Now you can carefully lift the logic board using the spudger (see figure 2) and remove it by hand (see figure 3). The rear camera sometimes sticks a little bit. Be careful.
  7. Removing the headphone output

    Galaxy S4 - Removing the headphone output 01
    Galaxy S4 - Removing the headphone output 02
    1. There’s still a screw holding the headphone output in place (see figure 1). Remove it.
      1 x 2.4 mm Phillips screw
    2. Now grip the connector and remove the headphone output (see figure 2). Be careful because it’s also glued in.
  8. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
    VIEW NOW
  9. Installing the headphone output

    Galaxy S4 - Installing the headphone output 01
    Galaxy S4 - Installing the headphone output 02
    1. Now put the headphone output in the appropriate position in the new display (see figure 1).
    2. Then fasten the screw again (see figure 2).
      1 x 2.4 mm Phillips screw
  10. Installing the logic board

    Galaxy S4 - Installing the logic board 01
    Galaxy S4 - Installing the logic board 02
    Galaxy S4 - Installing the logic board 03
    1. Now put the logic board back in the frame. Start with the rear camera connected to the logic board. Once it’s fitted correctly, you can install the rest of the logic board (see figure 1).
    2. Make sure the cables don’t get under the logic board.
    3. Use the picture to check whether your logic board is positioned correctly (see figure 2).
    4. Now fasten the screw for the logic board (see figure 3).
      1 x 3.0 mm Phillips screw
  11. Connecting the connections

    Galaxy S4 - Connecting the connections 01
    1. Now put the following five connectors back in the corresponding slots. Use your finger to carefully press them into place. Only use as much pressure as you need for the contacts to gently click into place.
      LCD/touchscreen
      USB connector
      Front camera
      Earpiece
      Headphone output
      Antenna cable
  12. Attaching the plastic cover

    Galaxy S4 - Attaching the plastic cover 01
    1. Now put on the plastic cover and make sure that it clicks into place properly on all sides.
    2. Then screw it on.
      9 x 4.0 mm Phillips screws
  13. Inserting the SIM and microSD cards

    Galaxy S4 - Inserting the SIM and microSD cards 01
    1. Now slide the SIM card and the microSD card, if you have one, back into the corresponding slots.
  14. Installing the battery

    Galaxy S4 - Installing the battery 01
    1. Put the battery back in. The +/- symbols have to be touching the contact point.
  15. Attaching the back cover

    Galaxy S4 - Attaching the back cover 01
    1. It’s very easy to put the back cover back on. Put it on in the correct position and press it on all the way around the phone until it’s completely clicked into place.
  16. Final test

    1. Start your Samsung Galaxy S4 and enter the following key combination:
      *#0*#
    2. Then press the call button.
    3. Now you can check all the functions.
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