Replacing the earpiece

When you’re talking on your phone, you can’t hear the other person

  • iPhone 5c
  • 8 Steps
  • Easy
  • 30 min.
Go to the guide

Introduction

In this guide, we show you how to replace your iPhone 5c’s defective earpiece. You need this repair if you can’t hear the person you’re talking to or the call is very quiet.

Required tool

  • Hard Plastic Pick

    Hard Plastic Pick

    You need a flat but stable tool such as a pick to pry out parts that are glued in place.

    €1.00 in the iDoc store
  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    €10.00 in the iDoc store
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    €2.00 in the iDoc store
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    €6.00 in the iDoc store
  • Suction cup

    Suction cup

    A suction cup is perfect for lifting smooth surfaces such as displays or rear glass panels.

    €3.00 in the iDoc store
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    €18.00 in the iDoc store
  • Pentalobe PL1 screwdriver

    Pentalobe PL1 screwdriver

    You need the right screwdriver for removing pentalobe PL1 screws.

    €10.00 in the iDoc store
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    €7.00 in the iDoc store

Required replacement part

  • iPhone 5c Earpiece

    iPhone 5c Earpiece

    When you’re talking on your iPhone 5c, you can’t hear the other person or the call is very quiet. Sound familiar? Sounds like you need a new earpiece. Replacing this part will also help if the sound is tinny or distorted. Your compact new speaker uses electrodynamic sound transducer technology to deliver rich, balanced sound. As always, we’ve tested this replacement part to make sure it meets our high standards for quality and functionality.

    €10.00 in the iDoc store
View product(s) in the iDoc store

Replacement parts and tools for this repair

With our tools and the right replacement part, your repair will be a success.

iPhone 5c Earpiece

When you’re talking on your iPhone 5c, you can’t hear the other person or the call is very quiet. Sound familiar? Sounds like...

Basic Tool Kit

Do you need to repair your smartphone? This kit includes the tools you need to tackle basic repairs for yourself, from the ESD spudger to the...

together for €35.00

Getting started

If you get stuck or have questions, you can post a comment about each step. We’d be happy to help.

8 steps
  1. Removing the enclosure screws

    iPhone 5c - Removing the enclosure screws 01
    1. You need a pentalobe screwdriver to open the iPhone 5c.
    2. Remove the two pentalobe screws at the bottom of the enclosure. They are located to the right and left of the Lightning connector. Put the screws in the same compartment of your organizer tray.
      2 x 3.8 mm pentalobe screws
    Comments
  2. Lifting the display

    iPhone 5c - Lifting the display 01
    iPhone 5c - Lifting the display 02
    iPhone 5c - Lifting the display 03
    iPhone 5c - Lifting the display 04
    1. Put your iPhone 5c on a soft, clean surface to avoid scratching the back.
    2. To lift the front panel, you need a suction cup and the hard plastic pick. If the screen is severely cracked, cover all of it with packing tape.
    3. Place the suction cup over the Home button (if possible) or next to it (see figure 1). While lifting the screen with the suction cup, insert the hard plastic pick between the plastic frame and the display frame and press down the plastic frame. Also use the hard plastic pick to raise the screen (see figure 2). This usually takes several attempts.
    4. As soon as you can lift the screen a few millimeters (see figure 3), you have to carefully work your way around the outside until it’s loosened on both sides (see figure 4).
    Comments
  3. Disconnecting the connectors

    iPhone 5c - Disconnecting the connectors 01
    iPhone 5c - Disconnecting the connectors 02
    1. First remove the four Phillips screws from the silver cover (see figure 1). Put the screws in the same compartment of your organizer tray. Then lift the cover to remove it.
      1 x 3.2 mm Phillips screw (not magnetic)
      2 x 1.2 mm Phillips screws
      1 x 1.7 mm Phillips screw
    2. Disconnect the following three connectors (see figure 2). Be very careful. Place the pointed tip of the spudger very slightly below the contact and lift it up.
      Touchscreen
      LCD
      Front camera/sensor/earpiece/ambient microphone
    3. Test the new display.

      • Temporarily connect the new display assembly.
      • Start the iPhone and check whether the LCD and touchscreen work properly. Make sure the connectors are securely plugged in to the connections. If not, the display will remain black or stripes will appear on it.
      • If the display is slightly yellow, see the last step in this manual.
    Comments
  4. Removing the earpiece

    iPhone 5c - Removing the earpiece 01
    iPhone 5c - Removing the earpiece 02
    iPhone 5c - Removing the earpiece 03
    1. The earpiece is on the back of the display unit. Remove the two Phillips screws from the cover on the earpiece (see figure 1) and put them in the same compartment of your organizer tray.
      1 x 4.0 mm Phillips screw
      1 x 2.2 mm Phillips screw
    2. Now remove the cover. It’s hooked on in two places. Carefully detach the hooks on one side and lift out the cover. Put it in the container with the screws you removed beforehand (see figure 2).
    3. Then uncover the earpiece (see figure 3) so you can remove it with your fingers.
    Comments
  5. Installing the earpiece

    iPhone 5c - Installing the earpiece 01
    iPhone 5c - Installing the earpiece 02
    iPhone 5c - Installing the earpiece 03
    1. Put the earpiece back in its original position (see figure 1). Then put the cover back on (see figure 2).
    2. Now fasten the Phillips screws (see figure 3). Make sure the front camera is centered on the front of the display. Move it slightly if necessary.
      1 x 4.0 mm Phillips screw
      1 x 2.2 mm Phillips screw

    Note that the screws aren’t the same length. If you mix them up, a screw will press against the display glass from the inside and damage it.

    Comments
  6. Connecting the display

    iPhone 5c - Connecting the display 01
    iPhone 5c - Connecting the display 02
    1. Reattach the connectors (see figure 1). The touchscreen connector sometimes comes undone when you connect the LCD connector.
      Touchscreen
      LCD
      Front camera/sensor/earpiece/ambient microphone
    2. Start your iPhone as soon as the connectors are securely attached. Check the function of the LCD, touchscreen, proximity sensor, front camera and earpiece.
      If the connectors aren’t connected properly, stripes will appear on the display or parts of the touchscreen won’t work.
    3. Now attach the cover and screw it in place (see figure 2).
      1 x 3.2 mm Phillips screw (not magnetic)
      2 x 1.2 mm Phillips screws
      1 x 1.7 mm Phillips screw
    Comments
  7. Fastening the enclosure screws

    iPhone 5c - Fastening the enclosure screws 01
    1. Now screw in the two pentalobe screws at the bottom of the enclosure.
      2 x 3.8 mm pentalobe screws
    Comments
  8. Attaching the display

    iPhone 5c - Attaching the display 01
    1. Then carefully fold down the screen. Make sure that the edge on the upper part of the screen where the cables are clicks into place properly. Now carefully push the screen on toward the Home button until it is properly installed in the frame.
    Comments

You did it!

Great, good job! Congratulations on repairing your iPhone 5c. Now we’d like to know if our guide helped you.

Did we do a good job guiding you through the individual steps?

10 visitors have completed this guide.

Glad to hear it!

We’d also appreciate if you could leave your final feedback.

Sorry about that.

Do you have any questions or suggestions for improvement?
You can leave your feedback at the bottom.

Similar guides

You might also be interested in these guides.

You might be interested in

Your direct connection to iDoc

Our customer service team will personally offer you expert advice about iDoc’s range.

  • Write a message

    If you have a question about a guide or want to give us general feedback, just use our convenient contact form.

    Write a message
  • Visiting iDoc

    Stop by our stores in Berlin or Vienna. Our experienced team would be happy to repair your device. You can also pick up orders from the online shop in our stores.

    iDoc’s locations
  • Calling iDoc

    We’re happy to provide information about our guides, repairs, and products in our online shop. You can call us from Monday to Friday, 9:00 a.m. to 7:00 p.m.

    +49 30 200 514 455
  • Mail-in service

    If repairing your own device seems too hard or takes too long, feel free to mail it to us and have our technicians repair it.

    Mail-in service