When you’re talking on your phone, you can’t hear the other person

In this guide, we show you how to replace your iPhone 5c’s defective earpiece. You need this repair if you can’t hear the person you’re talking to or the call is very quiet.

Required tools

  • For storing screws

    For storing screws

    We recommend storing your screws so you don’t mix up the various screws and small parts.

    from €10.99 on Amazon
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    on Amazon
  • Pick Set

    Pick Set

    You need a flat but stable tool such as a pick to pry out parts that are glued in place.

    from €14.99 on Amazon
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    from €14.99 on Amazon
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    on Amazon
  • Pentalobe PL1 screwdriver

    Pentalobe PL1 screwdriver

    You need the right screwdriver for removing pentalobe PL1 screws.

    on Amazon
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    from €10.84 on Amazon

Required replacement part

Show all replacement parts for the iPhone 5c 

Getting started with the repair of your iPhone 5c

If you get stuck or have questions, you can post a comment. We’d be happy to help.

8 steps
  1. Removing the enclosure screws

    iPhone 5c - Removing the enclosure screws 01
    1. You need a pentalobe screwdriver to open the iPhone 5c.
    2. Remove the two pentalobe screws at the bottom of the enclosure. They are located to the right and left of the Lightning connector. Put the screws in the same compartment of your organizer tray.
      2 x 3.8 mm pentalobe screws
  2. Lifting the display

    iPhone 5c - Lifting the display 01
    iPhone 5c - Lifting the display 02
    iPhone 5c - Lifting the display 03
    iPhone 5c - Lifting the display 04
    1. Put your iPhone 5c on a soft, clean surface to avoid scratching the back.
    2. To lift the front panel, you need a suction cup and the hard plastic pick. If the screen is severely cracked, cover all of it with packing tape.
    3. Place the suction cup over the Home button (if possible) or next to it (see figure 1). While lifting the screen with the suction cup, insert the hard plastic pick between the plastic frame and the display frame and press down the plastic frame. Also use the hard plastic pick to raise the screen (see figure 2). This usually takes several attempts.
    4. As soon as you can lift the screen a few millimeters (see figure 3), you have to carefully work your way around the outside until it’s loosened on both sides (see figure 4).
  3. Disconnecting the connectors

    iPhone 5c - Disconnecting the connectors 01
    iPhone 5c - Disconnecting the connectors 02
    1. First remove the four Phillips screws from the silver cover (see figure 1). Put the screws in the same compartment of your organizer tray. Then lift the cover to remove it.
      1 x 3.2 mm Phillips screw (not magnetic)
      2 x 1.2 mm Phillips screws
      1 x 1.7 mm Phillips screw
    2. Disconnect the following three connectors (see figure 2). Be very careful. Place the pointed tip of the spudger very slightly below the contact and lift it up.
      Touchscreen
      LCD
      Front camera/sensor/earpiece/ambient microphone
    3. Test the new display.

      • Temporarily connect the new display assembly.
      • Start the iPhone and check whether the LCD and touchscreen work properly. Make sure the connectors are securely plugged in to the connections. If not, the display will remain black or stripes will appear on it.
      • If the display is slightly yellow, see the last step in this manual.
  4. Removing the earpiece

    iPhone 5c - Removing the earpiece 01
    iPhone 5c - Removing the earpiece 02
    iPhone 5c - Removing the earpiece 03
    1. The earpiece is on the back of the display unit. Remove the two Phillips screws from the cover on the earpiece (see figure 1) and put them in the same compartment of your organizer tray.
      1 x 4.0 mm Phillips screw
      1 x 2.2 mm Phillips screw
    2. Now remove the cover. It’s hooked on in two places. Carefully detach the hooks on one side and lift out the cover. Put it in the container with the screws you removed beforehand (see figure 2).
    3. Then uncover the earpiece (see figure 3) so you can remove it with your fingers.
  5. The right tools for your repair

    With the right tools, you will succeed in any repair. In our store you will find a large selection of professional quality tools.
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  6. Installing the earpiece

    iPhone 5c - Installing the earpiece 01
    iPhone 5c - Installing the earpiece 02
    iPhone 5c - Installing the earpiece 03
    1. Put the earpiece back in its original position (see figure 1). Then put the cover back on (see figure 2).
    2. Now fasten the Phillips screws (see figure 3). Make sure the front camera is centered on the front of the display. Move it slightly if necessary.
      1 x 4.0 mm Phillips screw
      1 x 2.2 mm Phillips screw

    Note that the screws aren’t the same length. If you mix them up, a screw will press against the display glass from the inside and damage it.

  7. Connecting the display

    iPhone 5c - Connecting the display 01
    iPhone 5c - Connecting the display 02
    1. Reattach the connectors (see figure 1). The touchscreen connector sometimes comes undone when you connect the LCD connector.
      Touchscreen
      LCD
      Front camera/sensor/earpiece/ambient microphone
    2. Start your iPhone as soon as the connectors are securely attached. Check the function of the LCD, touchscreen, proximity sensor, front camera and earpiece.
      If the connectors aren’t connected properly, stripes will appear on the display or parts of the touchscreen won’t work.
    3. Now attach the cover and screw it in place (see figure 2).
      1 x 3.2 mm Phillips screw (not magnetic)
      2 x 1.2 mm Phillips screws
      1 x 1.7 mm Phillips screw
  8. Fastening the enclosure screws

    iPhone 5c - Fastening the enclosure screws 01
    1. Now screw in the two pentalobe screws at the bottom of the enclosure.
      2 x 3.8 mm pentalobe screws
  9. Attaching the display

    iPhone 5c - Attaching the display 01
    1. Then carefully fold down the screen. Make sure that the edge on the upper part of the screen where the cables are clicks into place properly. Now carefully push the screen on toward the Home button until it is properly installed in the frame.
Ø 5 (11 Ratings)

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