Free shipping for orders over €59 within Germany
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Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Estland, Frankreich, Italien, Lettland, Litauen, Luxemburg, Niederlande, Österreich, Rumänien, Slowakei, Slowenien, Spanien, Tschechische Republik, Zypern.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,80 € per order.

From an order value of 79,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Belgien: 13,40 €
Bulgarien: 13,40 €
Estland: 13,40 €
Frankreich: 13,40 €
Italien: 13,40 €
Lettland: 13,40 €
Litauen: 13,40 €
Luxemburg: 13,40 €
Niederlande: 13,40 €
Slowakei: 13,40 €
Slowenien: 13,40 €
Spanien: 13,40 €
Tschechische Republik: 13,40 €
Österreich: 13,40 €
Zypern: 13,40€

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-3 days, for deliveries abroad within 3-10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
Payment via Sofortüberweisung [immediate transfer] (via Klarna) 



Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


Our bank account:

iDoc 1. Hilfe für Mobiltelefone GmbH
IBAN DE02120300001006114555
BIC BYLADEM1001
DKB Deutsche Kreditbank




In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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iDoc schenkt dir den ultimativen Reparatur-Guide GUIDE GRATIS ANFORDERN

Profi-Insights & Tipps für deine erfolgreiche Handy-Reparatur

iDoc schenkt dir den ultimativen Reparatur-Guide GUIDE GRATIS ANFORDERN

I'm a new customer

Erstelle dir ganz einfach ein persönliches Benutzerkonto oder kaufe als Gast ein.

I'm a new customer

I'm a new customer

Erstelle dir ganz einfach ein persönliches Benutzerkonto oder kaufe als Gast ein.

I'm a new customer