iPhone 11 Screen replacement repair guide

The screen of your iPhone 11 is cracked or the touch faulty

  • iPhone 11
  • 16 Steps
  • Medium
  • 45 min.
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Introduction

You don't want to lose track of your iPhone 11 for a second, but your display is shattered after a drop? With our iPhone 11 Display Repair Guide, you can easily repair your iPhone yourself.


No data is lost, you don't have to give the device away, and you even save money.

With this guide, the right replacement part from iDoc, and the high-quality repair kit, you're ready for any repair!

Required tools

  • Hartplastik-Plektren

    Hartplastik-Plektren

    You need a flat but stable tool such as a pick to pry out parts that are glued in place.

    €1.00 at the iDoc store
  • Heat gun

    Heat gun

    You can use a heat gun to heat parts that are glued on so they’re easier to remove. In most cases, you can also use a hairdryer.

    from €14.99 on Amazon
  • Tweezers

    Tweezers

    We recommend using tweezers to remove screws and various small parts from your device.

    €16.00 at the iDoc store
  • Plastic prying tool

    Plastic prying tool

    You need a flat plastic prying tool to disconnect the various plugs and connectors.

    €1.00 at the iDoc store
  • Steel Laboratory Spatula

    Steel Laboratory Spatula

    You need a flat and sturdy prying tool to disconnect glued parts.

    €9.00 at the iDoc store
  • Suction cup

    Suction cup

    A suction cup is perfect for lifting smooth surfaces such as displays or rear glass panels.

    €2.00 at the iDoc store
  • Pentalobe PL1 screwdriver

    Pentalobe PL1 screwdriver

    You need the right screwdriver for removing pentalobe PL1 screws.

    €10.00 at the iDoc store
  • Phillips PH00 screwdriver

    Phillips PH00 screwdriver

    You need the right screwdriver for removing PH00 screws.

    €10.00 at the iDoc store
  • Y-type Y000 screwdriver

    Y-type Y000 screwdriver

    You need the right screwdriver for removing Y-type screws.

    €10.00 at the iDoc store
Show all replacement parts for the iPhone 11 

Replacement parts and tools for this repair

Our tools plus the right spare part help you fix your device easily.

Werkzeugset iPhone

Damit du künftig alle großen und kleinen Probleme mit deinem iPhone selbst lösen kannst, haben wir für dich ein umfassendes...

for €49.00

Getting started

If you get stuck or have questions, you can post a comment for each step. We’d be happy to help.

16 steps
  1. Switching off the iPhone 11

    iPhone 11 - Switching off the iPhone 11 01
    iPhone 11 - Switching off the iPhone 11 02
    iPhone 11 - Switching off the iPhone 11 03
    1. Turn your iPhone off completely to avoid damaging it during the repair. Press and hold the Standby button and one of the two volume keys for three seconds, until the "Power off" slider appears.
    2. Swipe the slider from left to right. Now your iPhone will shut down completely, which can take about ten seconds.
  2. Removing the pentalobe screws

    iPhone 11 - Removing the pentalobe screws 01
    iPhone 11 - Removing the pentalobe screws 02
    • 2 × 6,8 mm Pentalobe

    You need a pentalobe screwdriver (PL1) to open the iPhone 11.

    1. Remove the two pentalobe screws at the bottom edge of the back cover. They’re to the right and left of the Lightning connector. Put the screws in the same field of your magnetic pad.

    After being opened, your iPhone 11 loses its guarantee for dust and water protection (IP 68 rating).

  3. Loosening the screen

    iPhone 11 - Loosening the screen 01
    iPhone 11 - Loosening the screen 02
    iPhone 11 - Loosening the screen 03
    iPhone 11 - Loosening the screen 04
    iPhone 11 - Loosening the screen 05
    1. Put your iPhone 11 on a soft, clean surface to avoid scratching the back.
    2. To lift the front panel, you need a suction cup, a hard plastic pick and a heat gun. If the screen is severely cracked, cover all of it with packing tape before you continue.
    3. The screen is glued to the frame. Use a heat gun to heat the outer edges of the display to about 60°C (140°F).
    4. Place the suction cup at the bottom of the display. While lifting the screen with the suction cup, insert the hard plastic pick between the frame and the display and press down the frame.
    Do not insert your tool more than 5 mm into the gap, so you don't damage small parts inside the iPhone.

    If you are using an iFlex, switch to a plastic pick as soon as possible to avoid scratching the frame.

    1. Because the display’s glued on, you have to slide the pick all around the iPhone between the frame and the display frame. Don’t stick the pick in too far on the side where the Sleep/Wake button is because that could damage the display flex cables.
    2. Now use the pick to push up the display so the clips disengage from the frame. Then you can fold the display over to the side. Rest the display on a stable object.

    Do not open the display further than a little more than 90 degrees to avoid damaging the sensitive flex cables.

  4. Disconnecting the display connectors

    iPhone 11 - Disconnecting the display connectors 01
    iPhone 11 - Disconnecting the display connectors 02
    iPhone 11 - Disconnecting the display connectors 03
    iPhone 11 - Disconnecting the display connectors 04
    iPhone 11 - Disconnecting the display connectors 05
    iPhone 11 - Disconnecting the display connectors 06
    • 5 × 1,1 mm Y-Type
    • Touch connector
    • LCD connector
    • Earpiece connector

    The three display connectors for the earpiece, LCD and touch screen are secured with a metal plate.

    1. Remove the Y-Type screws with a Y-Type Y000 screwdriver and lift off the cover plate. Place all parts on a single field of your magnetic mat.

    Apple has introduced the so-called Y-type screws with the iPhone 7. These are wrongly called Tri-Point or Tri-Wing. To loosen the screws, use a suitable Y-Type screwdriver to avoid damaging the screw heads.

    1. Now carefully lift off all three connectors. Use a plastic spudger for this purpose and get it under the plug very lightly and then gently lever it.
    2. If all connectors are off, you can remove the display. There may still be glue residue on the frame and display.


  5. Loosening the earpiece

    iPhone 11 - Loosening the earpiece 01
    iPhone 11 - Loosening the earpiece 02
    iPhone 11 - Loosening the earpiece 03
    iPhone 11 - Loosening the earpiece 04
    • 3 × 1,5 mm Phillips
    • 1 × 1,2 mm Y-Type

    When removing the earpiece, take care not to damage the sensitive flex cables connecting the earpiece and the sensors. Be very careful, you can't replace this part. If it breaks, the FaceID function no longer works.

    1. Unscrew and remove the four screws securing the earpiece.
    2. If all screws are loosened you can fold the earpiece to the side.
  6. Removing the sensor and earpiece flex cable

    iPhone 11 - Removing the sensor and earpiece flex cable 01
    iPhone 11 - Removing the sensor and earpiece flex cable 02
    iPhone 11 - Removing the sensor and earpiece flex cable 03
    iPhone 11 - Removing the sensor and earpiece flex cable 04
    iPhone 11 - Removing the sensor and earpiece flex cable 05
    iPhone 11 - Removing the sensor and earpiece flex cable 06

    The flex cable of the earpiece contains several sensors which go through various holes in the display. For example the proximity sensor is right under the earpiece. This sensor switches off the display when you hold it to your ear to talk.

    1. First remove the small metal holder above the ambient light sensor.
    2. The flex cable is slightly glued. Use a heat gun or a regular blowdryer to soften the glue.
    3. Slide a flat, strong tool like a steel spatula or tweezers under the flex cable. Be careful!
    4. Carefully pry the different sensors from their openings.
    5. Be extra careful when removing these parts. The flex cable is very easy to damage.
    6. If all parts are off, you can remove the flex cable.
  7. Removing the back plate

    iPhone 11 - Removing the back plate 01
    iPhone 11 - Removing the back plate 02
    iPhone 11 - Removing the back plate 03
    iPhone 11 - Removing the back plate 04
    iPhone 11 - Removing the back plate 05
    iPhone 11 - Removing the back plate 06
    iPhone 11 - Removing the back plate 07
    iPhone 11 - Removing the back plate 08
    iPhone 11 - Removing the back plate 09
    iPhone 11 - Removing the back plate 010
    • 9 × 1,1 mm Y-Type

    The entire back of the display is protected by a metal plate, which must be transferred to the new display.

    1. First loosen all Y-Type screws on the side.

    Some of the screws are very tight and cannot be loosened easily. Therefore it is very important to use a high-quality Y-Type screwdriver.

    The flex cables and the display controller are glued to the rear panel. In addition, the plate is hooked into the lower side.

    1. Loosen the glue with hot air and then slide a thin tool under the cable to gradually loosen it.
    2. When all cables are loose you can lift the plate up and slide again with a tool underneath to loosen all glue.
    3. Then hook out the plate at the bottom and lead the flex cable through the opening.
  8. Preparing the new display unit

    1. Not all available displays have the same features. If necessary, you’ll have to take some of the following plastic parts from your old display before installing the new screen (they are slightly glued on):
      • Front camera holder
      • Infrared camera holder
      • Sensor holder
    2. Peel the protective film off the new display and remove the seals.
  9. Installing the back plate

    iPhone 11 - Installing the back plate 01
    iPhone 11 - Installing the back plate 02
    iPhone 11 - Installing the back plate 03
    iPhone 11 - Installing the back plate 04
    iPhone 11 - Installing the back plate 05
    • 9 × 1,1 mm Y-Type

    Now you can reattach the back panel.

    1. Lead the flex cable through the opening and then place the plate to the lower edge in an angled position.

    Be careful not to pinch the second cable under the plate.

    1. Then hook the plate into the bottom of the display and put it down.
    2. Check that it fits correctly everywhere. If not all screw openings fit perfectly, lift the plate a little again and push the hooks underneath a little more firmly under the display frame.
    3. Then glue the flex cable with the display controller to the rear panel.
    4. Fasten the rear plate with the Y-type screws.
  10. Installing the sensors

    iPhone 11 - Installing the sensors 01
    iPhone 11 - Installing the sensors 02
    iPhone 11 - Installing the sensors 03
    iPhone 11 - Installing the sensors 04
    iPhone 11 - Installing the sensors 05
    1. Take the flex cable with the earpiece and the sensors.
    2. Stick the sensors through their openings in the display.
    3. Press the sensors in a little to seat them properly.
    4. Also attach the small metal holder above the ambient light sensor.
  11. Installing the earpiece

    iPhone 11 - Installing the earpiece 01
    iPhone 11 - Installing the earpiece 02
    iPhone 11 - Installing the earpiece 03
    • 3 × 1,5 mm Phillips
    • 1 × 1,2 mm Y-Type


    1. Fold down the earpiece and position the screw holes so they sit over the threads of the display.
    2. Use the different screws to fasten the earpiece.

    Do not mix up the screws and do not tighten them too tightly as they may shine through at the front of the display.

  12. Attaching a new frame sticker (optional)

    iPhone 11 - Attaching a new frame sticker (optional) 01
    iPhone 11 - Attaching a new frame sticker (optional) 02
    iPhone 11 - Attaching a new frame sticker (optional) 03
    iPhone 11 - Attaching a new frame sticker (optional) 04
    iPhone 11 - Attaching a new frame sticker (optional) 05

    In the pictures you can see iPhone 8. iPhone 11 is very similar and the glue is applied in the same way.

    1. To make sure that the new frame sticker will really stick, remove all glue residue and dirt from the metal frame.
    2. Remove the first protective film layer of the frame sticker.
    3. Position the frame sticker carefully on one edge of the frame and attach it gradually. Make sure the frame sticker is positioned evenly and press it on. You can use the plastic spudger to press the adhesive on.
    4. Remove the next large protective film.
    5. You can leave the small protective films on for now and remove them when you've connected the display and attached the bracket plates. This prevents anything from sticking to the frame sticker before you install it. But you can also remove the films right away.

    Please make sure the frame sticker is positioned correctly. Each corner has a different shape, which you can use for orientation.An iPhone repaired with a frame sticker will be protected against dust and spray water, but it will not be 100% waterproof!

  13. Connecting the display

    iPhone 11 - Connecting the display 01
    iPhone 11 - Connecting the display 02
    iPhone 11 - Connecting the display 03
    iPhone 11 - Connecting the display 04
    iPhone 11 - Connecting the display 05
    iPhone 11 - Connecting the display 06
    • Touch connector
    • Display connector
    • Earpiece connector
    • 5 × 1,1 mm Y-Type
    1. Place the display unit on the edge of the frame and rest it against a stable object, in order not to overstretch the sensitive flex cables. Make sure your device doesn't slide away.
    2. Connect the two display connectors and the connector for the earpiece.
    3. Make sure the connectors attach properly. Don't slip and bend the socket contacts on the logic board.

    Then insert the bracket plate and fasten with the screws of the same length.

  14. Testing the iPhone 11

    iPhone 11 - Testing the iPhone 11 01
    iPhone 11 - Testing the iPhone 11 02
    iPhone 11 - Testing the iPhone 11 03
    iPhone 11 - Testing the iPhone 11 04

    Before you finally close the device, you should test it to make sure that all functions work.

    Especially check the component you replaced. But also check if all other components still work correctly ( for example if the display is correctly connected).

    1. Test the touchscreen. Select an app and drag it all around the display. If the app follows your finger everywhere, the touchscreen is working correctly.
    2. Test the brightness of the display.
    3. You can call somebody to test the microphone, speakers, earpiece and proximity sensor.
  15. Installing the display

    iPhone 11 - Installing the display 01
    iPhone 11 - Installing the display 02
    iPhone 11 - Installing the display 03
    1. Take the display in both hands and slowly press it down.
    2. Make sure it sits properly everywhere in the frame and gradually press it down all over.
  16. Fastening the pentalobe screws

    iPhone 11 - Fastening the pentalobe screws 01
    • 2 × 6,8 mm Pentalobe
    1. Screw the two pentalobe screws to the left and right of the Lightning connector into the enclosure.
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